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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Feedback" from Feefo.

Add your action

An action happens after the trigger—such as "New Customer" in Planyo Online Booking.

You’re connected!

Zapier seamlessly connects Feefo and Planyo Online Booking, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Mode
  Required
Trigger
Polling
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- Unique Transaction Reference
  Required
- Customer Name
- Customer Email
  Required
- Customer Mobile
- Customer Reference Number
- Unique Product Identifier (SKU)
  Required
- Parent Product Identifier
- Gtin
- Mpn
- Description
  Required
- Product URL
- Transaction Amount
- Product Tags
- Transaction Date
- Feedback Request Date
- Currency
- Sale Tags
Action
Write
Before or After Event #1
Triggers a given number of hours/days before or after the rental begins or ends.
Trigger
Instant
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Before or After Event #3
Triggers a given number of hours/days before or after the rental begins or ends (#3 event defined in Notifications in the Planyo backend).
Trigger
Instant
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Before or After Event #5
Triggers a given number of hours/days before or after the rental begins or ends (#5 event defined in Notifications in the Planyo backend).
Trigger
Instant
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Update of Reservation Status to Checked-In
Triggers when the customer checks in.
Trigger
Instant
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New Reservation
Triggers when a new reservation is made.
Trigger
Instant
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Update of Reservation by Admin
Triggers when a reservation is modified by an admin.
Trigger
Instant
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New Reservation Is Confirmed
Triggers when a reservation gets confirmed.
Trigger
Instant
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Update of Reservation Status to Cancelled by Customer
Triggers when a reservation is cancelled by the customer.
Trigger
Instant
Try It
New or Updated Customer
Triggers when a new customer has been added or when customer data has been updated.
Trigger
Instant
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- Resource ID
- Start Date/Time
  Required
- End Date/Time
  Required
- Quantity
- Comment
Action
Write

- Smart Link Key
  Required
- Unique Transaction Reference
  Required
- Customer Name
  Required
- Customer Email
  Required
- Customer Reference
- Unique Product Identifier (SKU)
  Required
- Description
  Required
- Product URL
- Transaction Amount
- Tags
- Transaction Date
- Currency
Action
Write
- Feedback ID
  Required
- Author
  Required
- Response Text
  Required
- Close Thread?
- Notify Customer?
Action
Write
Before or After Event #2
Triggers a given number of hours/days before or after the rental begins or ends (#2 event defined in Notifications in the Planyo backend).
Trigger
Instant
Try It
Before or After Event #4
Triggers a given number of hours/days before or after the rental begins or ends (#4 event defined in Notifications in the Planyo backend).
Trigger
Instant
Try It
Before or After Event #6
Triggers a given number of hours/days before or after the rental begins or ends (#6 event defined in Notifications in the Planyo backend).
Trigger
Instant
Try It
Update of Reservation Status to Checked-Out
Triggers when the customer checks out.
Trigger
Instant
Try It
Update of Reservation Status to Cancelled by Admin
Triggers when a reservation is cancelled by an admin.
Trigger
Instant
Try It
Automatic Update of Reservation Status to Cancelled
Triggers when a reservation is automatically cancelled according to the cancellation rules set for the resource.
Trigger
Instant
Try It
New Payment
Triggers when a new payment is made.
Trigger
Instant
Try It
Update of Reservation by Customer
Triggers when a reservation is modified by the customer.
Trigger
Instant
Try It
- First Name
  Required
- Last Name
  Required
- Email Address
  Required
- Address
- City
- Zip
- State
- Country
- Phone
- Phone Country Code
Action
Write
- Resource ID
  Required
- Start Date/Time
  Required
- End Date/Time
  Required
- Quantity
  Required
- Email Address
  Required
- First Name
  Required
- Last Name
  Required
- Address
- City
- Zip
- State
- Country
Action
Write

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Feefo and Planyo Online Booking to integrate crucial parts of your business

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Make work flow with AI

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Learn about AI automation

About Feefo

Feefo is a globally recognised platform used by thousands of brands to collect genuine, verified customer feedback.

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About Planyo Online Booking

Planyo is an online reservation system which can be used by any business taking bookings. It's used, amongst others, by businesses offering vacation properties, car rentals, hotels, driving schools, yacht charters, doctors and therapists, conference rooms, tennis courts, car parks, event tickets or any other bookings you could imagine.

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