Facebook Messenger + Mavenoid
Invite customers to Mavenoid's product assistant when they send new Facebook messages
Use this Zapier automation to automatically send a link to Mavenoid's product assistant when your customers send a new message to request help via your Facebook Page.
Use this Zapier automation to automatically send a link to Mavenoid's product assistant when your customers send a new message to request help via your Facebook Page.
- When this happens...New Message sent to Page
Triggers when a new Message is sent to a page.
- automatically do this...Create Conversation Link
Creates a unique invitation leading the customer to self-service and/or live support session in Mavenoid. Optionally, can text the invitation to the customer via SMS.
- then do this!Send Message from Page
Send a message to a user from a page.
- Free forever for core features
- 14 day trial for premium features & apps
PageRequired
Try ItNew Conversation
Triggers when a new conversation is created.
Try ItProduct IDRequired
Phone Number
SMS Text
Shorten url
Include auth token
Assign to agent
Response Msg
PageRequired
Recipient IdRequired
TextRequired
Session Transcript Ready
Triggers when a transcript is created for a completed session.
Try It
About Facebook Messenger
Facebook Messenger is a messaging app and platform. Users can send messages and exchange photos, videos, stickers, audio, and other files. This app on Zapier works for conversations that are sent to and from Facebook pages and does not yet support direct messages to a user.
Related categories
About Mavenoid
Mavenoid combines self-service and live support in one, so companies can effortlessly support their customers in every step. From installing, to using, to troubleshooting their products.