Facebook Groups + Zoho Desk

Facebook Groups + Zoho Desk integrations

Create Zoho Desk tickets for new Facebook Groups posts

Connect your Facebook Groups and Zoho Desk with this workflow to efficiently manage support tickets. When a new post is created in your Facebook Group, a ticket will be created in Zoho Desk, allowing your support team to address the issue promptly. Streamline your support process and enhance your customer service experience with this easy-to-use automation.

When this happens...
TriggerPolling
automatically do this!
Create TicketCreates a new ticket for customer requests.
ActionWrite

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More things you can do with Zoho Desk and Facebook Groups

Discover other triggers and actions you can use with Zoho Desk and Facebook Groups

- Organization
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- Organization
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Instant
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- Organization
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- Department
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Instant
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- Organization
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- Department
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- Direction
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- Organization
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- Department
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Instant
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- Organization
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- Ticket ID
  Required
- File
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- Public
Action
Write
- Organization
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- Account Name
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- Description
- Email
- Website
- Fax
- Phone
- Industry
- Owner ID
- Street
- City
- State
- Country
- Zip Code
- Annual Revenue
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Write

- Organization
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- Department
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- Contact
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- Subject
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- Email
- Phone
- Description
- Category
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- Status
- Assignee
- Ticket Due Date
- Priority
- Channel
- Classification
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Write
- Organization
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- Contact
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- Account
- Last Name
- First Name
- Title
- Description
- Type
- Email
- Secondary Email
- X (formerly Twitter)
- Facebook
- Phone
- Mobile/Cellular
- Street Address
- City
- State
- Country
- Zip Code
- Owner ID
Action
Write
- Stop on error
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- HTTP Method
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- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Select Organization
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- Action Information
- Account Name
- Account ID
Action
Search
- Organization
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- Email
  Required
- Account
- Last Name
  Required
- First Name
- Title
- Description
- Type
- Secondary Email
- Twitter
- Facebook
- Phone
- Mobile/ Cellular
- Street Address
- City
- State
- Country
- Zip Code
Action
Search or write

- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
- Department
  Required
- Status
  Required
Trigger
Instant
Try It
- Organization
  Required
- Department
  Required
Trigger
Instant
Try It
- Organization
  Required
- Department
  Required
- Ticket
  Required
- Content
  Required
- Public
  Required
Action
Write
- Organization
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- Account
- Last Name
  Required
- First Name
- Title
- Description
- Type
- Email
- Secondary Email
- Twitter
- Facebook
- Phone
- Mobile/ Cellular
- Street Address
- City
- State
- Country
- Zip Code
Action
Write
- Organization
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- Department
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- Ticket
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- From Address (E-Mail)
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- To Address (E-Mail)
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- Content Type
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- Reply Content
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- Is Forward
Action
Write
- Organization
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- Department
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- Ticket
  Required
- Contact
- Subject
- Email
- Phone
- Description
- Category
- Sub Category
- Status
- Assignee
- Ticket Due Date
- Priority
- Channel
- Classification
Action
Write
- Organization
  Required
- Department
  Required
- Ticket Number
  Required
Action
Search
- Select Organization
  Required
- Email
  Required
Action
Search

About Facebook Groups

Groups provide a space to communicate about shared interests with certain people. You can create a group for anything — your family reunion, your after-work sports team, your book club — and customize the group's privacy settings depending on who you want to be able to join and see the group.

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Related categories

Facebook

Social Media Accounts

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.

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Customer Support

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