Create new Zendesk tickets from new Facebook Groups posts
Stay organized and responsive with this workflow. Every time a new post is posted in your Facebook Group, a ticket is instantly generated in Zendesk. This ensures you never miss out on addressing important user concerns or feedback, bolstering your customer service and community management efforts.
Stay organized and responsive with this workflow. Every time a new post is posted in your Facebook Group, a ticket is instantly generated in Zendesk. This ensures you never miss out on addressing important user concerns or feedback, bolstering your customer service and community management efforts.
- When this happens...New Post
Triggers when a new status is added to a group's feed.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
- Free forever for core features
- 14 day trial for premium features & apps