Connect EnquiryBox and Iptelecom to power AI-driven automation

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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Lead" from EnquiryBox.

Add your action

An action happens after the trigger—such as "Make New Call" in Iptelecom.

You’re connected!

Zapier seamlessly connects EnquiryBox and Iptelecom, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Choose the Box where the new enquiry will come
  Required
- Choose the stage
  Required
Trigger
Polling
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- Zap Name
  Required
- Email
- Phone number
- Message
- Notes
- Labels
- Move to box
- Move to stage
- Would you like to create a new lead if no matching lead is found?
- First Name
  Required
- Last Name
- Entry Point URL
- Box Name(Leave unselected for automatic routing)
- Stages
Action
Write
Queue: Agent Hung Up Call
Triggers when agent finished the call.
Trigger
Instant
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Queue: Agent Log Out
Triggers when a agent log out queue.
Trigger
Instant
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Queue: Agent Marked Ready
Triggers when agent changes his status on “ready”.
Trigger
Instant
Try It

Queue: Agent Is Offered Call
Triggers when an agent can receive a call from the queue.
Trigger
Instant
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Call Picked Up
Triggers when you get a call from a parking slot.
Trigger
Instant
Try It

Incoming Call Answered
Triggers when you answered the incoming call.
Trigger
Instant
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Missed Call
Triggers when you missed the call.
Trigger
Instant
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Outbound Call Started
Triggers when you start making an outbound call.
Trigger
Instant
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Queue: Call Entered
Triggers when the call in the queue is entered.
Trigger
Instant
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New Voicemail Received
Triggers when you receive a voice message.
Trigger
Instant
Try It

- Zap Name
  Required
- Box Name(Leave unselected for automatic routing)
- Box Stage
- Full Name
  Required
- First_Name
- Last Name
- Phone Number
  Required
- Email
  Required
- message
- File
- Images
- Note
- Label
- Entry point URL
Action
Write
Queue: Agent Answered Call
Triggers when the call in the queue is anwered.
Trigger
Instant
Try It
Queue: Agent Log In
Triggers when a new agent log in queue.
Trigger
Instant
Try It
Queue: Agent Marked Away
Triggers when agent changes his status on “away”.
Trigger
Instant
Try It
Queue: Missed Call
Triggers when the call in the queue is missed.
Trigger
Instant
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Call Parked
Triggers when you put your call in the parking slot.
Trigger
Instant
Try It
New Call Recording
Triggers when you get a recording of your conversation.
Trigger
Instant
Try It
Incoming Call Hung Up
Triggers when you finished the incoming call.
Trigger
Instant
Try It
Outbound Call Answered
Triggers when they answered your outbound call.
Trigger
Instant
Try It
Outbound Call Hung Up
Triggers when you finished the outbound call.
Trigger
Instant
Try It
Queue: Call Left
Triggers when a call left the queue.
Trigger
Instant
Try It
- Click to Dial Number
  Required
Action
Write

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Connect EnquiryBox and Iptelecom to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your EnquiryBox to Iptelecom integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About EnquiryBox

Enquiry box is one simple software that allows you to connect the channels that feed enquiries to your business and reply and manage these all in one place

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Related categories

CRM (Customer Relationship Management)

About Iptelecom

Iptelecom is a VOIP service provider. Allows you to receive detailed information about calls made, call center events, receive recording of your calls and other features.