Connect Emotive and Magento 2.X to power AI-driven automation

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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Ticket" from Emotive.

Add your action

An action happens after the trigger—such as "Create Customer" in Magento 2.X.

You’re connected!

Zapier seamlessly connects Emotive and Magento 2.X, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Ticket
Triggers when a new support ticket is created.
Trigger
Instant
Try It
- External Ticket ID
  Required
- Note
- Ticket Event Time
- Agent ID
- Status
- System Type
  Required
Action
Write
- Phone Number
- First Name
- Last Name
- Email
- Source
  Required
- Key
- Value
- Type
Action
Write
New Product
Triggers when a new product is created.
Trigger
Polling
Try It
New Order
Triggers when a new order is created (with line item support).
Trigger
Polling
Try It

New Sales Order Invoice
Triggers when a new sales order invoice is created (with line item support).
Trigger
Polling
Try It
- Email
  Required
- First Name
  Required
- Last Name
  Required
- Middle Name
- Password
  Required
- Prefix
- Suffix
- Gender
- Date Of Birth
- Default Billing Address
- Default Shipping Address
- Tax or VAT number
- Group ID
- Store ID
- Website ID
Action
Write

Update Ticket
Ticket updates test trigger
Trigger
Instant
Try It
- Customer First Name
- Customer Last Name
- Customer Phone Number
  Required
- Order Date
  Required
- Order ID
  Required
- Text Opt-In
- Discount Codes
- Total Price
  Required
- Is Subscribed Order
- Product Title
- Product SKU
- Product Collection ID
- Price
  Required
Action
Write
- Ticket ID
  Required
- External Ticket ID
  Required
- External User ID
  Required
- status
- System type
Action
Write
New Customer
Triggers when a new customer is created.
Trigger
Polling
Try It
New Sales Order Credit Memo
Triggers when a new sales order creditmemo is created.
Trigger
Polling
Try It
- Shipment_delay_notice
- Delay to capture tracking data
Trigger
Polling
Try It
- Order ID
  Required
- Order Comment
- Should Customer be Notified?
- Should Comment be Visible on front?
Action
Write

For AI agents & developers

Use Emotive and Magento 2.X with AI agents and code

Beyond Zap workflows. Call Emotive and Magento 2.X actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose Emotive and Magento 2.X actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Add Ticket Action
Create Customer

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger Emotive and Magento 2.X actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* emotive / magento-v2 action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Emotive and Magento 2.X to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Emotive to Magento 2.X integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Emotive

Emotive is an eCommerce service that enables eCommerce businesses to scale 1:1 relationships through conversational text messaging.

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Related categories

eCommerce

About Magento 2.X

Magento 2.X is the premier open source e-commerce app used by millions of customers each and every day.