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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Ticket
Triggers when a new support ticket is created.
Try ItTriggerInstant - External Ticket IDRequired
- Note
- Ticket Event Time
- Agent ID
- Status
- System TypeRequired
ActionWrite- Phone Number
- First Name
- Last Name
- Email
- SourceRequired
- Key
- Value
- Type
ActionWrite
- Update Ticket
Ticket updates test trigger
Try ItTriggerInstant - Customer First Name
- Customer Last Name
- Customer Phone NumberRequired
- Order DateRequired
- Order IDRequired
- Text Opt-In
- Discount Codes
- Total PriceRequired
- Is Subscribed Order
- Product Title
- Product SKU
- Product Collection ID
- PriceRequired
ActionWrite- Ticket IDRequired
- External Ticket IDRequired
- External User IDRequired
- Status
- System TypeRequired
ActionWrite
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