Emotive + Reamaze integrations
Add messages to conversations in Reamaze for newly updated Emotive tickets
Follow-up replies to open tickets in Emotive will be added as messages in existing conversations in Reamaze.
- When this happens...Update TicketTicket updates test trigger
- automatically do this!Add Message to ConversationAdds a new message to an existing conversation.
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More things you can do with Emotive and Reamaze
Discover other triggers and actions you can use with Emotive and Reamaze
- New Ticket
Triggers when a new support ticket is created.
Try ItTriggerInstant - External Ticket IDRequired
- Note
- Ticket Event Time
- Agent ID
- Status
- System TypeRequired
ActionWrite- Phone Number
- First Name
- Last Name
- Email
- SourceRequired
- Key
- Value
- Type
ActionWrite- Contact Type
Try ItTriggerPolling
- Update Ticket
Ticket updates test trigger
Try ItTriggerInstant - Customer First Name
- Customer Last Name
- Customer Phone NumberRequired
- Order DateRequired
- Order IDRequired
- Text Opt-In
- Discount Codes
- Total PriceRequired
- Is Subscribed Order
- Product Title
- Product SKU
- Product Collection ID
- PriceRequired
ActionWrite- Ticket IDRequired
- External Ticket IDRequired
- External User IDRequired
- status
- System type
ActionWrite
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