Reamaze Integrations

  • Create Reamaze conversations from Olark messages

    Impress your customers with quick responses to their messages by setting up this Olark-Reamaze Zapier integration. It will then watch for any new message on Olark from then on, automatically creating a new conversation on Reamaze for each one so you can keep your support chats and email together at all times.

    How It Works

    1. A new message is received in Olark
    2. Zapier automatically creates a new conversation in Reamaze

    What You Need

    • Olark account
    • Reamaze account
  • Send new Olark transcripts to Reamaze as new conversations

    If you also want to log your Olark conversations on Reamaze, this Zapier integration between the two can handle the entire process. Once active, it will trigger with every new Olark transcript, adding a new conversation on Reamaze so all that information is always accessible.

    How It Works

    1. A new transcript is added on Olark
    2. Zapier automatically creates a conversation on Reamaze

    What You Need

    • Olark account
    • Reamaze account
  • Post new Reamaze conversations on Twitter

    Want to be sure to share your stellar support with your Twitter followers? This Reamaze-Twitter integration will give you all the automation and transparency you need to keep your workflow moving smoothly. It will trigger with new conversations detected on Reamaze after being set up, automatically posting each one on your Twitter feed so your followers can keep up with everything.

    How It Works

    1. A new conversation happens on Reamaze
    2. Zapier automatically posts a tweet on Twitter

    What You Need

    • Reamaze account
    • Twitter account
  • Create new Ronin tasks for new conversations on Reamaze

    Using Ronin to log your work on Reamaze? Set up this Zapier integration between the apps and your records will always be ready for you the moment you need to send out those invoices. Every new conversation on Reamaze will trigger the Zap from then on, automatically creating a task on Ronin to match each one so you can stay focused on your work without sacrificing your tracking.

    How It Works

    1. A new conversation happens on Reamaze
    2. Zapier automatically creates a new task on Ronin

    What You Need

    • Reamaze account
    • Ronin account
  • Add tags in Hatchbuck from new Reamaze conversations

    If your support team is using Reamaze to have conversations with your customers, make sure everyone is kept in the loop by tagging those customers in Hatchbuck. You can automatically tag contacts who have started a new conversation in Reamaze so that you can easily track which of your customers are in communication with your support staff!

    Note: This will not pull in contacts from past conversations - only those after the Zap is set up.

    How It Works

    1. A customer starts a new conversation in Reamaze
    2. Zapier tags that contact in Hatchbuck

    What You Need

    • Reamaze account
    • Hatchbuck account

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Reamaze Integration Details

Launched on Zapier March 12, 2014 · 35 active users

Zapier combines Triggers (like "New Conversation") and Actions (like "Create Conversation") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.

The following Reamaze Triggers, Searches, and Actions are supported by Zapier:

Create Conversation

Create a new conversation on behalf of a user.

Add Message to Conversation

Adds a new message to an existing conversation.

Create Contact

Create a Contact in Reamaze.

Create SMS Contact

Create a Contact in Reamaze with an SMS mobile number.

Create SMS Conversation

Create a new SMS conversation on behalf of a user.

New Conversation

Triggered when a new conversation is created.

New Contact

Triggered when a new contact is created.

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