Send new Olark transcripts to Reamaze as new conversations
When this happens
Step 1: New Transcript
Then do this
Step 2: Create Conversation
If you also want to log your Olark conversations on Reamaze, this Zapier integration between the two can handle the entire process. Once active, it will trigger with every new Olark transcript, adding a new conversation on Reamaze so all that information is always accessible.
How It Works
- A new transcript is added on Olark
- Zapier automatically creates a conversation on Reamaze
What You Need
- Olark account
- Reamaze account
- New MessageTriggers once for each message when we get a transcript.Trigger
- New TranscriptTriggers once when we get a new transcript.Trigger
- New ContactTriggered when a new contact is created.Trigger
- New ConversationTriggered when a new conversation is created.Trigger
- New MessageTriggered when a new message is created.Trigger
- Add Message to ConversationAdds a new message to an existing conversation.Action
- Create ContactCreate a Contact in Reamaze.Action
- Create SMS ContactCreate a Contact in Reamaze with an SMS mobile number.Action
Create a new conversation on behalf of a user.
Create a new SMS conversation on behalf of a user.