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BenchmarkONE + Reamaze

Add tags in BenchmarkONE from new Reamaze conversations

If your support team is using Reamaze to have conversations with your customers, make sure everyone is kept in the loop by tagging those customers in BenchmarkONE. You can automatically tag contacts who have started a new conversation in Reamaze so that you can easily track which of your customers are in communication with your support staff!

If your support team is using Reamaze to have conversations with your customers, make sure everyone is kept in the loop by tagging those customers in BenchmarkONE. You can automatically tag contacts who have started a new conversation in Reamaze so that you can easily track which of your customers are in communication with your support staff!

  1. When this happens...
    ReamazeReamaze
    New Conversation

    Triggered when a new conversation is created.

    TriggerScheduled
  2. automatically do this!
    BenchmarkONEBenchmarkONE
    Add Tag

    Adds tag to contact. If contact does not exist, this action creates contact and adds tags.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Contact Type

    Trigger
    Scheduled
    Try It
    • EmailRequired

    • Id

    • Name

    Action
    Write
    • CategoryRequired

    • SubjectRequired

    • Message BodyRequired

    • NameRequired

    • EmailRequired

    • Message Visibility

    Action
    Write
    • BodyRequired

    • VisibilityRequired

    • Conversation SlugRequired

    Action
    Write
    • Mobile NumberRequired

    • Name

    Action
    Write
    • ChannelRequired

    • SubjectRequired

    • Message BodyRequired

    • NameRequired

    • Mobile NumberRequired

    Action
    Write
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benchmarkone logo

About BenchmarkONE

Keep tabs on your contacts, automatically follow up on them, and track your marketing with smart insights in BenchmarkONE's simple CRM.
Learn moreHelp

Related categories

  • CRM (Customer Relationship Management)

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reamaze logo
reamaze logo

About Reamaze

Reamaze is an all-in-one helpdesk for chat, social media, SMS, and email right from your site or app.

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