BenchmarkONE + Reamaze

BenchmarkONE + Reamaze integrations

Add tags in BenchmarkONE from new Reamaze conversations

If your support team is using Reamaze to have conversations with your customers, make sure everyone is kept in the loop by tagging those customers in BenchmarkONE. You can automatically tag contacts who have started a new conversation in Reamaze so that you can easily track which of your customers are in communication with your support staff!

When this happens...
New ConversationTriggered when a new conversation is created.
TriggerPolling
automatically do this!
Add TagAdds tag to contact. If contact does not exist, this action creates contact and adds tags.
ActionWrite

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More things you can do with Reamaze and BenchmarkONE

Discover other triggers and actions you can use with Reamaze and BenchmarkONE

- Contact Type
Trigger
Polling
Try It
- Filter User Type
- Tag
Trigger
Polling
Try It
- Email
  Required
- Id
- Name
Action
Write
- Category
  Required
- Subject
  Required
- Message Body
  Required
- Name
  Required
- Email
  Required
- Message Visibility
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

- Tag
  Required
- Email Address
  Required
- Email Type
  Required
- Contact Status
  Required
- First Name
- Last Name
Action
Write
- Update Existing Contact
  Required
- Email Address
  Required
- Email Type
  Required
- Contact Status
  Required
- First Name
- Last Name
- Title
- Company
- Temperature
- Phone Number
- Phone Number Type
- Address Street
- Address City
- Address State
- Address Zip
- Address Country
- Address Type
- Social Media URL
- Social Media Type
- Instant Message Username
- Instant Message Type
- Website URL
- Source
- Tag to Add
Action
Write

- Tag
Trigger
Polling
Try It
- Body
  Required
- Visibility
  Required
- Conversation Slug
  Required
Action
Write
- Mobile Number
  Required
- Name
Action
Write
- Channel
  Required
- Subject
  Required
- Message Body
  Required
- Name
  Required
- Mobile Number
  Required
Action
Write
- Webhook Name
  Required
Trigger
Instant
Try It
- Note Subject
  Required
- Note Body
  Required
- Contact's Email Address
  Required
- Email Type
  Required
- Contact Status
  Required
- First Name
- Last Name
- Created At
- CopyToCompany
- Update Last Contacted Date?
Action
Write

About BenchmarkONE

Keep tabs on your contacts, automatically follow up on them, and track your marketing with smart insights in BenchmarkONE's simple CRM.

Learn moreLearn moreHelpHelp

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About Reamaze

Reamaze is an all-in-one helpdesk for chat, social media, SMS, and email right from your site or app.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

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