Emotive + Kustomer + Filter by Zapier
Add ticket actions in Emotive for new Kustomer messages
New replies sent in Kustomer will be used to update conversations in Emotive automatically.
New replies sent in Kustomer will be used to update conversations in Emotive automatically.
- When this happens...Message Created
Triggers when a new message is created.
- automatically do this...Only continue if...
Set up rules to specify when this Zap can continue running.
- then do this!Add Ticket Action
Adds an event to a ticket based on external ticket ID
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About Emotive
Emotive is an eCommerce service that enables eCommerce businesses to scale 1:1 relationships through conversational text messaging.
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About Kustomer
Kustomer is a powerful omnichannel customer service solution.
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About Filter by Zapier
Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.