Emotive + Kustomer

Emotive + Kustomer integrations

Create notes in Kustomer for newly-updated tickets in Emotive

Stay responsive to your updated tickets easily with this Zap. Once it's active, this integration ensures that follow-up replies to open tickets in Emotive are automatically added as notes in existing tickets in Kustomer.

When this happens...
Update TicketTicket updates test trigger
TriggerInstant
automatically do this!
Create NotesCreates a Note
ActionWrite

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More things you can do with Emotive and Kustomer

Discover other triggers and actions you can use with Emotive and Kustomer

New Ticket
Triggers when a new support ticket is created.
Trigger
Instant
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- External Ticket ID
  Required
- Note
- Ticket Event Time
- Agent ID
- Status
- System Type
  Required
Action
Write
- Phone Number
- First Name
- Last Name
- Email
- Source
  Required
- Key
- Value
- Type
Action
Write
Conversation Created
Triggers when a new conversation is created.
Trigger
Instant
Try It
Customer Created
Triggers when a new customer is created.
Trigger
Instant
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Message Created
Triggers when a new message is created.
Trigger
Instant
Try It
- Customer ID
  Required
- Conversation Name
- Conversation Status
- External ID
Action
Write

- Conversation ID
  Required
- Note Text
Action
Write
- Conversation ID
  Required
- Conversation Status
- Conversation Name
- External ID
Action
Write
- Conversation ID
- Conversation External ID
- Customer ID
Action
Search
- Kustomer ID
- Email
Action
Search
- Email
- Phone #
- Kustomer ID
- External ID
- Name
- Type
- Email
- Type
- Phone Number
Action
Search or write

Update Ticket
Ticket updates test trigger
Trigger
Instant
Try It
- Customer First Name
- Customer Last Name
- Customer Phone Number
  Required
- Order Date
  Required
- Order ID
  Required
- Text Opt-In
- Discount Codes
- Total Price
  Required
- Is Subscribed Order
- Product Title
- Product SKU
- Product Collection ID
- Price
  Required
Action
Write
- Ticket ID
  Required
- External Ticket ID
  Required
- External User ID
  Required
- status
- System type
Action
Write
Conversation Updated
Triggers when a conversation is updated.
Trigger
Instant
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Customer Updated
Triggers when a customer is updated.
Trigger
Instant
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Message Updated
Triggers when a message is updated.
Trigger
Instant
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- Name
- Type
- Email
- Type
- Phone Number
- External ID
Action
Write
- Name
  Required
- Display Name
- Email
  Required
- User Type
- User Role
  Required
Action
Write
- ID
  Required
- Name
- Type
- Email
- Type
- Phone Number
- External ID
Action
Write
- Email
- Phone #
- Kustomer ID
- External ID
Action
Search
- Conversation ID
- Conversation External ID
- Customer ID
  Required
- Conversation Name
- Conversation Status
- External ID
Action
Search or write
- Kustomer ID
- Email
  Required
- Name
  Required
- Display Name
- User Type
- User Role
  Required
Action
Search or write

About Emotive

Emotive is an eCommerce service that enables eCommerce businesses to scale 1:1 relationships through conversational text messaging.

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Related categories

eCommerce

About Kustomer

Kustomer is a powerful omnichannel customer service solution.

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Related categories

Customer Support

Related Zap Templates

Create customers, conversations, and notes in Kustomer from new Emotive tickets

Add ticket actions in Emotive for new Kustomer messages