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Email by Zapier logoEmail by Zapier logo
Request Tracker (RT) logoRequest Tracker (RT) logo

Email by Zapier + Request Tracker (RT)

Email by Zapier + Request Tracker (RT)

Email by Zapier + Request Tracker (RT) integrations

Create and send emails in Email by Zapier for new tickets in Request Tracker (RT)

Stay on top of requests and ensure prompt communication with this workflow. Whenever a new ticket is created in Request Tracker (RT), this automation promptly sends an outbound email via Email by Zapier, helping you improve client service with quick response times. Simplify your helpdesk activities and manage correspondence effortlessly with this streamlined process.

  1. When this happens...
    Ticket Created
    Ticket Created
    Ticket CreatedTriggers when a new Request Tracker ticket is created.
  2. automatically do this!
    Send Outbound Email
    Send Outbound Email
    Send Outbound EmailSend up to 5 emails per day on Free or Trial Zapier plans, or up to 10 emails per hour on paid Zapier plans from a custom zapiermail.com address.
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More things you can do with Request Tracker (RT) and Email by Zapier

Discover other triggers and actions you can use with Request Tracker (RT) and Email by Zapier

    • Ticket ID
    • Custom Field ID
    • Since
      Required
    • Per Page
      Required
    Trigger
    Polling
    Try It
    • Since
      Required
    • Per Page
      Required
    Trigger
    Polling
    Try It
    • Status
    • Since
      Required
    • Per Page
      Required
    Trigger
    Polling
    Try It
    • Requestor
    • Subject
      Required
    • Queue
      Required
    • Text
    Action
    Write
    • Ticket ID
    • Custom Role ID
      Required
    • Since
      Required
    • Per Page
      Required
    Trigger
    Polling
    Try It
    • Queue
      Required
    • Since
      Required
    • Per Page
      Required
    Trigger
    Polling
    Try It
    • Ticket ID
      Required
    • Text
      Required
    Action
    Write
    • Ticket ID
      Required
    • Text
      Required
    Action
    Write
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About Email by Zapier
Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.) Have direct access to your own email servers? Check out our IMAP and SMTP services!
Related categories
request-tracker logo
About Request Tracker (RT)
Request Tracker (RT) is an open-source, enterprise-grade ticketing system.
Related categories

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