Email by Zapier + Request Tracker (RT) integrations
Create and send emails in Email by Zapier for new tickets in Request Tracker (RT)
Stay on top of requests and ensure prompt communication with this workflow. Whenever a new ticket is created in Request Tracker (RT), this automation promptly sends an outbound email via Email by Zapier, helping you improve client service with quick response times. Simplify your helpdesk activities and manage correspondence effortlessly with this streamlined process.
- When this happens...Ticket CreatedTriggers when a new Request Tracker ticket is created.
- automatically do this!Send Outbound EmailSend up to 5 emails per day on Free or Trial Zapier plans, or up to 10 emails per hour on paid Zapier plans from a custom zapiermail.com address.
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More things you can do with Request Tracker (RT) and Email by Zapier
Discover other triggers and actions you can use with Request Tracker (RT) and Email by Zapier
- Ticket ID
- Custom Field ID
- SinceRequired
- Per PageRequired
Try ItTriggerPolling- SinceRequired
- Per PageRequired
Try ItTriggerPolling- Status
- SinceRequired
- Per PageRequired
Try ItTriggerPolling- Requestor
- SubjectRequired
- QueueRequired
- Text
ActionWrite
- Ticket ID
- Custom Role IDRequired
- SinceRequired
- Per PageRequired
Try ItTriggerPolling- QueueRequired
- SinceRequired
- Per PageRequired
Try ItTriggerPolling- Ticket IDRequired
- TextRequired
ActionWrite- Ticket IDRequired
- TextRequired
ActionWrite
Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.)
Have direct access to your own email servers? Check out our IMAP and SMTP services!



