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Email by Zapier + Jitbit Helpdesk

Send outbound emails for new tickets in Jitbit Helpdesk with Email by Zapier

Stay on top of your support process promptly with this workflow. As soon as a new ticket comes up in Jitbit Helpdesk, an email is sent through Email by Zapier, keeping your team informed and ready to act. This automatic communication streamlines your workflow, enabling faster response times and improved customer service.

Stay on top of your support process promptly with this workflow. As soon as a new ticket comes up in Jitbit Helpdesk, an email is sent through Email by Zapier, keeping your team informed and ready to act. This automatic communication streamlines your workflow, enabling faster response times and improved customer service.

  1. When this happens...
    Jitbit HelpdeskJitbit Helpdesk
    New Ticket

    Triggers when a new ticket is created.

    TriggerInstant
  2. automatically do this!
    Email by ZapierEmail by Zapier
    Send Outbound Email

    Send an email from your own custom zapiermail.com address. Up to 10 emails sent per hour.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Jitbit Helpdesk triggers, actions, and search

    New Closed Ticket

    Triggers when a ticket is closed.

    Trigger
    Instant
    Try It
    • Ticket NumberRequired

    • BodyRequired

    • For technicians only

    • From User ID

    Action
    Write
    • UsernameRequired

    • EmailRequired

    • PasswordRequired

    • First Name

    • Last Name

    • Phone

    • Location

    • Company

    • Department

    • Send Welcome Email

    Action
    Write
    • Search queryRequired

    Action
    Search
    • Ticket SubjectRequired

    • Ticket BodyRequired

    • Ticket Category IDRequired

    • Ticket Priority IDRequired

    • Submitter Email

    Action
    Write
    • Search QueryRequired

    Action
    Search
    • Search QueryRequired

    • CategoryRequired

    • Submitter EmailRequired

    • SubjectRequired

    • BodyRequired

    • PriorityRequired

    Action
    Search or write
email logo
email logo

About Email by Zapier

Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.) Have direct access to your own email servers? Check out our IMAP and SMTP services!
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Related categories

  • Email
  • Zapier
jitbit-helpdesk logo
jitbit-helpdesk logo

About Jitbit Helpdesk

A great help desk app for small and medium sized companies. It has all the features you may need, while staying easy to use and very user friendly.

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