Dropbox + Zendesk integrations
Create Zendesk tickets for new Dropbox folders
Effortlessly manage your customer support tickets whenever you create a new folder in Dropbox with this seamless workflow. When you add a new folder in Dropbox, it instantly creates a ticket in Zendesk, keeping your customer service team updated and organized. Save time and streamline your support process by automating this task.
- When this happens...New FolderTriggers when a new folder is added. Make sure the number of files/folders in the watched folder does not exceed 6000.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Dropbox and Zendesk
Discover other triggers and actions you can use with Dropbox and Zendesk
- Space
- FolderRequired
- Include files in subfolders?
- Include sharing link?
Try ItTriggerPolling- Space
- FolderRequired
- Include files in subfolders?
- Include file contents?
- Include sharing link?
Try ItTriggerPolling- Space
- Shared FolderRequired
- Member Email AddressesRequired
- Access LevelRequired
- Notify Members?Required
ActionWrite- Space
- TitleRequired
- Destination FolderRequired
- Description
- Deadline
- Open for Uploads
ActionWrite
- Shared Folders
Triggers when a shared folder is added.
Try ItTriggerPolling - Space
- FolderRequired
- File
- Include files in subfolders?
- Include file contents?
- Include sharing link?
Try ItTriggerPolling- Space
- FileRequired
- New LocationRequired
ActionWrite- Space
- File PathRequired
- Important Information
ActionWrite
Dropbox lets you store your files online, sync them to all your devices, and share them easily. Get started for free, then upgrade for more space and security features.
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Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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