Dropbox + Zendesk integrations
Create Zendesk tickets for new Dropbox files in a folder
Stay on top of new files in your Dropbox folder and quickly address related customer queries with this seamless workflow. When a new file is added to a specified Dropbox folder, a ticket will be created in Zendesk to ensure your support team can promptly assist your clients. Enhance your customer experience by streamlining your processes through this efficient and time-saving automation.
- When this happens...New File in FolderTriggers when a new file is added to a folder. Make sure the number of files/folders in the watched folder does not exceed 6000.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
- Free forever for core features
- 14 day trial for premium features & apps
More things you can do with Dropbox and Zendesk
Discover other triggers and actions you can use with Dropbox and Zendesk
- Space
- FolderRequired
- Include files in subfolders?
- Include sharing link?
Try ItTriggerPolling- Space
- FolderRequired
- Include files in subfolders?
- Include file contents?
- Include sharing link?
Try ItTriggerPolling- Space
- Shared FolderRequired
- Member Email AddressesRequired
- Access LevelRequired
- Notify Members?Required
ActionWrite- Space
- TitleRequired
- Destination FolderRequired
- Description
- Deadline
- Open for Uploads
ActionWrite
- Shared Folders
Triggers when a shared folder is added.
Try ItTriggerPolling - Space
- FolderRequired
- File
- Include files in subfolders?
- Include file contents?
- Include sharing link?
Try ItTriggerPolling- Space
- FileRequired
- New LocationRequired
ActionWrite- Space
- File PathRequired
- Important Information
ActionWrite
Dropbox lets you store your files online, sync them to all your devices, and share them easily. Get started for free, then upgrade for more space and security features.
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories









