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Drift + True Reply

Create or update Drift contacts with new engagements in True Reply

Tired of tedious contact management? This zap lets you skip that manual chore, automatically creating a new contact (or updating an existing contact) for you in Drift whenever a new consumer response is registered in your True Reply account.

Tired of tedious contact management? This zap lets you skip that manual chore, automatically creating a new contact (or updating an existing contact) for you in Drift whenever a new consumer response is registered in your True Reply account.

  1. When this happens...
    True ReplyTrue Reply
    New Engagement

    Triggers when a user completes an engagement with your voice app.

    TriggerScheduled
  2. automatically do this!
    DriftDrift
    Create or Update Contact From External

    Creates or updates a contact.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Voice App IDRequired

    Trigger
    Scheduled
    Try It
  • Drift triggers, actions, and search

    Conversation Pushed

    Triggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.

    Trigger
    Instant
    Try It
  • Drift triggers, actions, and search

    New Conversation

    Triggers when a conversation is started.

    Trigger
    Instant
    Try It
  • Drift triggers, actions, and search

    New Contact

    Triggers when a new contact is created through drift.identify. Unless specified by the Drift team, use the "new lead" trigger.

    Trigger
    Instant
    Try It
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About Drift

Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
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  • Customer Support

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About True Reply

Create & launch your voice apps to Amazon Alexa and Google Assistant in minutes with True Reply, no technical experience or coding required. Manage and analyze in real-time via your personal web dashboard.

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