Dixa + ActiveCampaign Integrations

How to connect Dixa + ActiveCampaign

Zapier lets you send info between Dixa and ActiveCampaign automatically—no code required.

When this happens...

automatically do this!

Free forever for core features
14 day trial for premium features & apps

Top companies trust Zapier to automate work and free up time

Connect your apps and automate workflows

Easy automation for busy people. Zapier moves info between your web apps automatically, so you can focus on your most important work.

By signing up, you agree to Zapier's terms of service and privacy policy.

Supported triggers and actions

What does this mean?

- Conversation IDRequired
  The Conversation ID you want to add the internal note to.
- Agent ID
  The ID of the Agent you want to use as author of this internal note.
- MessageRequired
Action
Write
- contact
  The contact/user you want to anonymize
- Force anonymizationRequired
  If set to true, anonymizes entity regardless of the status of related conversations. Defaults to false
Action
Write
- Conversation IDRequired
- StatusRequired
Action
Write
- Requester IDRequired
- Email Integration EndpointRequired
- subjectRequired
- messageRequired
- Agent ID
  This is only used for outbound messages. The value will be ignored if the conversation is inbound.
- Language
  This is optional and will set the conversation language to the selected language. When set, this will impact for example the CSAT language if CSAT is enabled. Languages are set following the ISO 639-1 Standard, which are 2-letter codes representing the language.
  Examples: en for English, nl for Dutch, fr for French or es for Spanish
- channelRequired
- Direction
Action
Write
- ActionRequired
- TagRequired
- Conversation IDRequired
Action
Write

- User IDRequired
Action
Search
- Conversation IDRequired
Action
Search

- CSIDRequired
Action
Search
- Queue IDRequired
Action
Search
- Phone numberRequired
  Needs to be in E.164 format without any spaces (eg +19993330033)
- RoleRequired
Action
Search
- Phone numberRequired
  Needs to be in E.164 format without any spaces (eg +19993330033)
- RoleRequired
- NameRequired
- Email
- Avatar URL
  Optional. Provide a URL to the avatar of this user (e.g. a JPG, PNG or GIF file. It will be shown inside the Dixa platform.
Action
Search or write
- Custom ObjectRequired
  Select the object you want to trigger this Zap
Trigger
Instant
Try It
New or Updated Account
Triggers when a new account is added or an existing account's details are updated.
Trigger
Instant
Try It
- ListRequired
  List the campaign bounce is associated with.
Trigger
Instant
Try It
- ListRequired
  List the campaign open is associated with.
Trigger
Instant
Try It
- ListRequired
  List the campaign unsubscribe is associated with.
Trigger
Instant
Try It
- Task type
  Leave blank to trigger for all task types, begin typing to filter, or use the Custom tab for text/input entry.
Trigger
Instant
Try It
New Deal Task
Triggers when a new deal task is created.
Trigger
Instant
Try It
- ListRequired
  List the subscriber is added to.
- Importer Note
  Adding contacts to lists via the CSV importer will not cause this trigger to fire.
Trigger
Instant
Try It
- List
  List the subscriber is added or updated in. Leave blank if you wish this trigger to run on all contact adds or updates.
- Skip Unsubscribe Events
  Choose "Yes" to stop unsubscribe events from triggering the zap.
- Importer Note
  Creating contacts via the CSV importer will not cause this trigger to fire.
Trigger
Instant
Try It
- NameRequired
- Website
  Suggested Format: https://www.example.com
Action
Write
- List
- ID
  ActiveCampaign ID of the contact. NOTE: IF THIS IS NOT PROVIDED, 'email' MUST BE
- Email Address
  Email of the contact, once created it cannot be updated via this action. NOTE: IF THIS IS NOT PROVIDED, 'id' MUST BE.
- First Name
- Last Name
- Full Name
  Only use this if you can't obtain the first and last name fields separately.
- Phone Number
  Can be used with our SMS feature.
- Tags
  Separate multiple tags with a comma (IE: "tag1, tag2, etc").
- Organization Name
- Job Title
  Job Title will be available when there is an Account associated.
Action
Write
- AutomationRequired
- Subscriber EmailRequired
  The contact email address (to add into the automation).
Action
Write
- Email MessageRequired
  The email message (previously created). No HTML/text values accepted here. To generate a new email message, create a new campaign and set up the email message on the template step. Save it, then come back into Zapier and choose that message from the dropdown here.
- ListRequired
- Campaign NameRequired
  This is internal name of the campaign, not the subject.
Action
Write
- Contact IDRequired
  Enter the contact ID.
- List IDRequired
  Enter the List ID or enter zero for all lists.
- NoteRequired
Action
Write
- Task ID
  Insert the task ID to be updated. Leave blank if creating a new task
- Title
  The title to be assigned to the task.
- Contact IDRequired
  Insert the ID of the Contact to be assigned this task.
- Note
  The content describing the task.
- Due DateRequired
  Due date of the task ex. 2021-02-25T12:00:00-06:00.
- End Date
  End Date (i.e. duration) of the task ex. 2021-02-25T12:15:00-06:00. Must be later than Due Date.
- Task TypeRequired
  The type of the task based on the available Task Types in your account.
- Assignee
  The id of the user this task will be assigned to.
Action
Write
- Contact IDRequired
- Deal IDRequired
- Role
Action
Write
- DealRequired
- NoteRequired
Action
Write
- DealRequired
- Title
- Value
  In cents. Example: $350.00 would be 35000.
- Currency
  Example: usd.
- Owner
- Pipeline
- Stage
- Account ID
- Contact ID
- Status
- Description
  Deal's description
Action
Write
- Event KeyRequired
  Found under the Settings > Tracking > Event Tracking section of ActiveCampaign.
- Event Account IDRequired
  Found under the Settings > Tracking > Event Tracking API section of ActiveCampaign.
- Event NameRequired
- Event Value
- Contact Email Address
  If not supplied the event will still be saved.
Action
Write
- ID
  ActiveCampaign ID of the contact. NOTE: IF THIS IS NOT PROVIDED, 'email' MUST BE
- Email Address
  Email of the contact. NOTE: IF THIS IS NOT PROVIDED, 'id' MUST BE
Action
Search
- Deal Title
  Use either Deal Title or Contact Email to search for a deal. If both are filled out, both the title and email must match on a deal to get a result.
- Contact Email
  Use either Deal Title or Contact Email to search for a deal. If both are filled out, both the title and email must match on a deal to get a result.
Action
Search
- Deal Task TitleRequired
  The deal task title
- Deal ID
  The related deal ID
Action
Search

- Conversation IDRequired
- Message TextRequired
- Agent ID
  This is required for outbound messages. Inbound messages will ignore this field
- DirectionRequired
Action
Write
- csidRequired
  Conversation ID to anonymize.
- Force AnonymizationRequired
  If set to true, anonymizes entity regardless of the status of related conversations. Defaults to false
Action
Write
- User ID
- Caller IDRequired
  Enter the phone number for the caller ID. This needs to be a verified outbound number in your Dixa account.
- Direction
- Destination queue
Action
Write
- NameRequired
- Email
- Phone number
- Avatar URL
  Optional. Provide a URL to the avatar of this user (e.g. a JPG, PNG or GIF file. It will be shown inside the Dixa platform.
- RoleRequired
Action
Write
- CSIDRequired
  CSID is the conversation ID as shown in Dixa.
Action
Search
- Conversation CSIDRequired
Action
Search
- Conversation IDRequired
Action
Search
- User IdRequired
- RoleRequired
Action
Search
- Email AddressRequired
- RoleRequired
Action
Search
- EmailRequired
- RoleRequired
- NameRequired
- Phone number
- Avatar URL
  Optional. Provide a URL to the avatar of this user (e.g. a JPG, PNG or GIF file. It will be shown inside the Dixa platform.
Action
Search or write
- Custom ObjectRequired
  Select the object you want to trigger this Zap
- Trigger EventsRequired
  Select which events should trigger this Zap
Trigger
Instant
Try It
- Task Type (Optional)
  The type of the task based on the available Task Types in your account
Trigger
Instant
Try It
New Automation Webhook
Triggers when an automation sends out webhook data. To add a webhook in ActiveCampaign, navigate to your Automations section, add or edit an automation, and create a new "Webhook" action.
Trigger
Instant
Try It
- ListRequired
  List the campaign link click is associated with.
Trigger
Instant
Try It
- ListRequired
  List the Campaign is sent to.
Trigger
Instant
Try It
- List
  List that the contact note is associated with.
Trigger
Instant
Try It
New Deal Note
Triggers when a new deal note is created.
Trigger
Instant
Try It
New Deal Added or Updated
Triggers when a new deal is created or existing deal is updated.
Trigger
Instant
Try It
- ListRequired
  List the subscriber is updated in.
Trigger
Instant
Try It
- EventRequired
- Tag
  Leave blank to trigger for all Tags, begin typing to filter, or use the Custom tab for text/input entry
Trigger
Instant
Try It
- Account IDRequired
- Name
- Website
  Suggested Format: https://www.example.com
Action
Write
- TitleRequired
- ValueRequired
  In dollars. Example: 350.00.
- Owner
  The "Auto" option only works if your chosen pipeline has "Automatic Deal Assignment" configured. If no value (or invalid value) is supplied, it will default to the connected ActiveCampaign account user.
- CurrencyRequired
  Example: usd.
- PipelineRequired
- StageRequired
- Account
- Contact Email Address
Action
Write
- AutomationRequired
  The contact will be removed from this automation.
- Automation RunRequired
  The automation run(s) that the contact will be removed from.
- Contact IDRequired
  ActiveCampaign ID of the contact.
Action
Write
- Contact IDRequired
  Contact that will get added to the account.
- Account IDRequired
  Choose an account.
- Job Title
  Set a job title for the related contact.
Action
Write
- Contact IDRequired
  The ID of the Contact where the tag will be added or removed
- ActionRequired
  Add or remove tag from AC Contact
- Existing Tags
  Choose from list or enter/insert tag data below
- Tags
  Enter/insert tag data or use the drop down list above, separate tags with a comma
Action
Write
- Custom ObjectRequired
  The object that you want to create a record for in ActiveCampaign
- Record ID
  To update an existing record, provide the record ID or external ID
- External ID
  To update an existing record, provide the record ID or external ID
Action
Write
- TitleRequired
- ValueRequired
  In cents. Example: $350.00 would be 35000.
- Owner
  The "Auto" option only works if your chosen pipeline has "Automatic Deal Assignment" configured. If no value is supplied, it will default to the connected ActiveCampaign account user.
- CurrencyRequired
  Example: usd.
- PipelineRequired
- StageRequired
- Account ID
  An Account or Contact is required to create a deal.
- Contact ID
  An Account or Contact is required to create a deal. The Contact selected will be made the Primary Contact.
- Description
  Deal's description
Action
Write
- Task ID
  Insert the task ID to be updated. Leave blank if creating a new task.
- Title
  The title to be assigned to the task.
- Deal IDRequired
  Insert the ID of the Deal to be assigned this task.
- Note
  The content describing the task.
- Due DateRequired
  Due date of the task ex. 2021-02-25T12:00:00-06:00.
- End Date
  End Date (i.e. duration) of the task ex. 2021-02-25T12:15:00-06:00. Must be later than Due Date.
- Task TypeRequired
  The type of the task based on the available Task Types in your account.
- Assignee
  The id of the user this task will be assigned to.
Action
Write
- ActionRequired
  Subscribing will not update lists the Contact already belongs to with any status. Unsubscribing requires the contact already belongs to the list in some status.
- List IDRequired
  List from which you'd like to your Contact to be Subscribed/Unsubscribed
- Contact ID
  ActiveCampaign ID of the Contact. NOTE: IF THIS IS NOT PROVIDED, 'Email Address' MUST BE
- Email Address
  Email of the Contact. NOTE: IF THIS IS NOT PROVIDED, 'Contact ID' MUST BE
Action
Write
- NameRequired
Action
Search
- Contact Task TitleRequired
  The contact task title
- Contact ID
  The related contact ID
Action
Search
- Title
  The title of the Deal
- Contact Email
  The email of a Contact on the Deal
Action
Search
- EmailRequired
  Email of the user being searched
Action
Search

How Dixa + ActiveCampaign Integrations Work

Step 1: Authenticate Dixa and ActiveCampaign.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect Dixa + ActiveCampaign

ActiveCampaign Tutorials

About Dixa

Dixa is omnichannel customer service software that unifies voice, email, chat, and messaging apps into one single platform.

Related categories

Customer Support

About ActiveCampaign

ActiveCampaign is a customer experience automation (CXA) platform that helps businesses meaningfully engage customers. Access pre-built automations that combine transactional email and email marketing, marketing automation, ecommerce marketing, and CRM for powerful segmentation and personalization across social, email, messaging, chat, and text.

Learn more

Related categories

Marketing Automation

Similar apps

AWeber

Email Newsletters

HubSpot

Marketing Automation

Constant Contact

Email Newsletters

Get started for free

You can't add more hours to the day. Zapier is the next best thing.

By signing up, you agree to Zapier's terms of service and privacy policy.

Dixa + ActiveCampaign Integrations

How to connect Dixa + ActiveCampaign

Connect your apps and automate workflows

Add Internal Note

Agent ID

MessageRequired

Queue Contact for Anonymization

contact

Force anonymizationRequired

Change Conversation Status

Conversation IDRequired

StatusRequired

Create Conversation

Requester IDRequired

Email Integration EndpointRequired

subjectRequired

messageRequired

Agent ID

Language

channelRequired

Direction

Tag Conversation

ActionRequired

TagRequired

Conversation IDRequired

Search Conversations by User

User IDRequired

Get Conversation Rating

Conversation IDRequired

Get Messages in Conversation

CSIDRequired

Get Queue by Id

Queue IDRequired

Search User by Phone Number

Phone numberRequired

RoleRequired

Find or Create User

Phone numberRequired

RoleRequired

NameRequired

Email

Avatar URL

Custom Object Record Deleted

Custom ObjectRequired

New or Updated Account

New Campaign Bounce

ListRequired

New Campaign Open

ListRequired

New Campaign Unsubscribe

ListRequired

New Contact Task

Task type

New Deal Task

New Contact Added to List

ListRequired

Importer Note

New or Updated Contact

List

Skip Unsubscribe Events

Importer Note

Create Account

NameRequired

Website

Create or Update Contact

List

ID

Email Address

First Name

Last Name

Full Name

Phone Number

Tags

Organization Name

Job Title

Add Existing Contact to Automation

AutomationRequired

Subscriber EmailRequired

Create Campaign

Email MessageRequired