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Discord + Zoho Desk

Create Zoho Desk tickets for new Discord message reactions

Easily manage customer support in Zoho Desk by creating tickets from Discord reactions. With this automation, every time a new reaction is added to a message in your Discord server, a corresponding ticket will be generated in Zoho Desk. Stay organized and improve your customer service by swiftly addressing inquiries and feedback from your Discord community.

Easily manage customer support in Zoho Desk by creating tickets from Discord reactions. With this automation, every time a new reaction is added to a message in your Discord server, a corresponding ticket will be generated in Zoho Desk. Stay organized and improve your customer service by swiftly addressing inquiries and feedback from your Discord community.

  1. When this happens...
    DiscordDiscord
    New Reaction on Message

    Triggers when a new reaction is added to a specific message with the details of the user who reacted to it.

    TriggerScheduled
  2. automatically do this!
    Zoho DeskZoho Desk
    Create Ticket

    Creates a new ticket for customer requests.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • ChannelRequired

    Trigger
    Scheduled
    Try It
    • Channel typeRequired

    • Emoji

    • Limitation Notice

    Trigger
    Scheduled
    Try It
    • Forum Channel

    • Ignore previously archived Posts?Required

    Trigger
    Scheduled
    Try It
  • Discord triggers, actions, and search

    Role Assigned to User

    Triggers when a role is assigned to a user.

    Trigger
    Scheduled
    Try It
    • Forum ChannelRequired

    Trigger
    Scheduled
    Try It
    • Channel typeRequired

    • Member

    Trigger
    Scheduled
    Try It
    • UserRequired

    • RoleRequired

    Action
    Write
discord logo
discord logo

About Discord

Discord is an all-in-one voice and text chat for gamers.
Learn moreHelp

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  • Team Chat

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About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.

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