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Discord + Jira Service Management

Create Jira Service Management requests from new Discord message reactions

Efficiently manage your team's Discord reactions by creating a Jira Service Management request with this workflow. Whenever a new reaction is added to a message in Discord, a corresponding request will be created in Jira Service Management, ensuring your team stays up-to-date on essential feedback and streamlining the response process. Improve collaboration and communication between your team members with this seamless, time-saving solution.

Efficiently manage your team's Discord reactions by creating a Jira Service Management request with this workflow. Whenever a new reaction is added to a message in Discord, a corresponding request will be created in Jira Service Management, ensuring your team stays up-to-date on essential feedback and streamlining the response process. Improve collaboration and communication between your team members with this seamless, time-saving solution.

  1. When this happens...
    DiscordDiscord
    New Reaction on Message

    Triggers when a new reaction is added to a specific message with the details of the user who reacted to it.

    TriggerScheduled
  2. automatically do this!
    Jira Service ManagementJira Service Management
    Create Request

    Create a new request.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • ChannelRequired

    Trigger
    Scheduled
    Try It
    • Channel typeRequired

    • Emoji

    • Limitation Notice

    Trigger
    Scheduled
    Try It
    • Forum Channel

    • Ignore previously archived Posts?Required

    Trigger
    Scheduled
    Try It
  • Discord triggers, actions, and search

    Role Assigned to User

    Triggers when a role is assigned to a user.

    Trigger
    Scheduled
    Try It
discord logo
discord logo

About Discord

Discord is an all-in-one voice and text chat for gamers.
Learn moreHelp

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  • Team Chat

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jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

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