Discord + Jira Service Management

Discord + Jira Service Management integrations

Turn new Discord channel messages into Jira Service Management requests

Stay on top of communication and task management with this Discord to Jira Service Management workflow. When a new message is posted to a Discord channel, a request will be created in Jira Service Management. This seamless integration helps you streamline your team's collaboration process, ensuring important messages are quickly turned into actionable tasks.

When this happens...
New Message Posted to ChannelTriggers when a new message is posted to a specific text channel.
TriggerPolling
automatically do this!
Create RequestCreate a new request.
ActionWrite

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More things you can do with Discord and Jira Service Management

Discover other triggers and actions you can use with Discord and Jira Service Management

- Channel
  Required
Trigger
Polling
Try It
- Channel type
  Required
- Emoji
- Limitation_notice
Trigger
Polling
Try It
- Forum Channel
- Ignore previously archived Posts?
  Required
Trigger
Polling
Try It
Role Assigned to User
Triggers when a role is assigned to a user.
Trigger
Polling
Try It
- Forum Channel
  Required
- Post name
  Required
- Initial message content
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
Action
Write

- Channel
  Required
- New Name
  Required
Action
Write
- Dm_bot_info
- User
  Required
- Message Text
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
Action
Write

- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Username
  Required
Action
Search
- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

New User Added
Triggers when a new user joins the Discord Server.
Trigger
Polling
Try It
- Forum Channel
  Required
Trigger
Polling
Try It
- Channel type
  Required
- Member
Trigger
Polling
Try It
- User
  Required
- Role
  Required
Action
Write
- User
  Required
- Role
  Required
Action
Write
- Channel
  Required
- Message Text
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
- File Attachments
- Filename for Attachments
Action
Write
- Forum Channel
  Required
- Forum Post
  Required
- Message content
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
Action
Write
- Channel Name
  Required
Action
Search
- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Site
  Required
- Project
  Required
- Request Type
  Required
Action
Write

About Discord

Discord is an all-in-one voice and text chat for gamers.

Learn moreLearn moreHelpHelp

Related categories

Team Chat

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Slack

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About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

HelpHelp

Related categories

Customer Support

Related Zap Templates

Send Discord channel messages for updated Jira Service Management requests

Send a Discord channel message for new Jira Service Management requests

Create Jira Service Management requests from new Discord message reactions