Deskpro + Manychat

Deskpro + Manychat integrations

Create new Deskpro tickets whenever new chats are opened in Manychat

Keep your customer service ahead of the curve with this Manychat and Deskpro integration. When a chat opens in Manychat, a new ticket is created in Deskpro instantly, allowing your team to address customer queries promptly. This streamlined workflow ensures a swift response time and enhances the overall customer experience.

When this happens...
Chat OpenedTriggers when a chat is opened with a user.
TriggerInstant
automatically do this!
Create TicketCreates a new ticket.
ActionWrite

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More things you can do with Manychat and Deskpro

Discover other triggers and actions you can use with Manychat and Deskpro

Chat Opened
Triggers when a chat is opened with a user.
Trigger
Instant
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New Order Paid
Triggers when a user has purchased an order.
Trigger
Instant
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- Custom Field
  Required
Trigger
Instant
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- User
  Required
- Tag
  Required
Action
Write
- User
  Required
- Tag
  Required
Action
Write

- User
  Required
- Content
  Required
Action
Write
- User
  Required
- Custom Field
  Required
- Value
  Required
Action
Write

- User
  Required
- Sequence
  Required
Action
Write
- Custom Field
  Required
Action
Search
- Name
  Required
Action
Search
New Person
Triggers when a new person is created.
Trigger
Polling
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- Ticket Filter
Trigger
Instant
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- Id
  Required
- Is Note
- Format
- Message
  Required
Action
Write
- Email Address
  Required
- Title
- Name
- First Name
- Last Name
- Organization
- Labels
Action
Write
- Id
  Required
- Department
- Subject
- Person
- Status
- Labels
Action
Write
- Email
  Required
Action
Search
- Name
  Required
- Summary
- Labels
- Parent organization
- Email domains
- Phone number
- Street Address
- City
- State
- Postal / Zip code
- Country
Action
Search or write
- Query
  Required
- Subject
  Required
- Person
  Required
- Person Name
- Message
- Format
- Is Note
- Message Author
- Department
- Agent
- Status
- Labels
Action
Search or write

- Event
  Required
Trigger
Instant
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New Subscriber
Triggers when a user subscribes to your page.
Trigger
Instant
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- Tag
  Required
Trigger
Instant
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- First Name
- Last Name
- Phone
- WhatsApp Phone
- Email
- Gender
- Has_opt_in_sms
- Has_opt_in_email
- Consent_phrase
Action
Write
- User
  Required
- Message tag
- Json dynamic message
  Required
Action
Write
- User
  Required
- Message tag
- Message text
  Required
Action
Write
- User
  Required
- Sequence
  Required
Action
Write
- Order ID
  Required
Action
Search
- User ID
  Required
Action
Search
New Organization
Triggers when a new organization is created.
Trigger
Polling
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New Ticket Reply
Triggers when a ticket is answered.
Trigger
Instant
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Ticket Update
Triggers when a ticket is updated.
Trigger
Instant
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- Name
  Required
- Summary
- Labels
- Parent organization
- Email domains
- Phone number
- Street Address
- City
- State
- Postal / Zip code
- Country
Action
Write
- Subject
  Required
- Person
  Required
- Person Name
- Message
- Format
- Is Note
- Message Author
- Department
- Agent
- Status
- Labels
Action
Write
- Name
  Required
Action
Search
- Query
  Required
Action
Search
- Email Address
  Required
- Title
- Name
- First Name
- Last Name
- Organization
- Labels
Action
Search or write

About Deskpro

Deskpro is a help desk platform for every channel, powered by the AI of your choice — the only solution with enterprise security, compliance, and privacy.

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Related categories

Customer Support

About Manychat

Manychat is an all-in-one Messenger Marketing platform. Create your Facebook Messenger bot for marketing, sales and support with our simple drag'n'drop builder. Effectively promote with built-in tools for growing audience. Start today – it's easy and free.

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