Delighted + Superchat

Delighted + Superchat integrations

Send Superchat messages for new Delighted responses

Effortlessly manage customer feedback with this seamless workflow between Delighted and Superchat. Whenever a new response is received in Delighted, this automation will instantly send a message through Superchat, keeping your team informed and enabling you to swiftly address customer needs. Stay on top of your customer engagement and ensure your team stays in the loop with this time-saving solution.

When this happens...
New ResponseTriggers when a new response is received in this Delighted Project.
TriggerPolling
automatically do this!
Send MessageSends a message.
ActionWrite

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More things you can do with Delighted and Superchat

Discover other triggers and actions you can use with Delighted and Superchat

New Response
Triggers when a new response is received in this Delighted Project.
Trigger
Polling
Try It
- Person ID
- Email
  Required
- Phone Number
- Name
- Properties
Action
Write
- Email
  Required
- Name
- Last Sent At
Action
Write
- Person ID
- Email
- Phone Number
Action
Write
- Email
  Required
- Name
- Delay
- Properties
Action
Write

- Email
  Required
Action
Write
- Platform ID
  Required
Action
Search

- Trend ID
- Groups
- Since
- Until
Action
Search
Contact Created
Triggers when a new contact is created.
Trigger
Instant
Try It
New Inbound Message
Triggers when a new message is received.
Trigger
Instant
Try It
Note Created
Triggers when a new note is created.
Trigger
Instant
Try It
- Contact ID
  Required
Action
Write
- First Name
- Last Name
- Gender
- Email Address(es)
- Phone Number(s)
Action
Write
- Sender name
  Required
- To (Email Address or Contact ID)
  Required
- Subject
- HTML
- Text
- Attachments (File IDs)
Action
Write
- Sender name
  Required
- To (Phone Number or Contact ID)
  Required
Action
Write
- Conversation ID
  Required
Action
Write
- Conversation ID
  Required
Action
Write
- File Name
  Required
- File
  Required
Action
Write
- ID
  Required
Action
Search

New Unsubscribe
Triggers when a person unsubscribes from Delighted surveys.
Trigger
Polling
Try It
- Person ID
- Email
- Phone Number
  Required
- Name
- Properties
Action
Write
- Person ID
  Required
- Created At
- Score
  Required
- Comment
- Properties
Action
Write
- Person ID
- Email
- Phone Number
Action
Write
- Phone Number
  Required
- Email
- Name
- Delay
- Properties
Action
Write
- Email
- Phone Number
Action
Search
- Platform ID
- Per Page
- Person ID
- Email
- Phone Number
Action
Search
- Email
  Required
- Phone Number
- Name
- Last Sent At
Action
Search or write
Contact Updated
Triggers when a contact is modified.
Trigger
Instant
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Message Sending Failed
Triggers when sending an outbound message failed.
Trigger
Instant
Try It
New Outbound Message
Triggers when a new message is sent.
Trigger
Instant
Try It
- Webhook Target URL
  Required
- Values
Action
Write
- Conversation ID
  Required
- Content
  Required
- Attachments (File IDs)
Action
Write
- Sender name
  Required
- To (identifier)
  Required
- Content Type
  Required
Action
Write
- Contact ID
  Required
- First Name
- Last Name
- Gender
- Email Address(es)
- Phone Number(s)
Action
Write
- Conversation ID
  Required
Action
Write
- Conversation ID
  Required
- Status
  Required
Action
Write
- Field
  Required
- Value
  Required
Action
Search

About Delighted

Delighted is the easiest and most beautiful way to measure customer happiness.

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About Superchat

Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.