Delighted + Kustomer Integrations
How to connect Delighted + Kustomer
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New ResponseTriggers when a new response is received in this Delighted Project.Trigger- New UnsubscribeTriggers when a person unsubscribes from Delighted surveys.Trigger
- Add Person to Email AutopilotAdds a person to the Email platform Autopilot list and schedules a survey for future sending. Updates the person's properties if the person is already in the Autopilot list.Action
- Add Person to SMS AutopilotAdds a person to the SMS platform Autopilot list and schedules a survey for future sending. Updates the person's properties if the person is already in the Autopilot list.Action
- Add PersonCreates a person in Delighted but does not send a survey. Only use this Action if you plan on programmatically adding responses to Delighted. Otherwise, use our Actions for "Send Email Survey" or "Send SMS Survey" to actually dispatch a survey.Action
- Add ResponseCreates a response in Delighted. This should only be used if programmatically adding responses to Delighted (ex. using our Add Person + Add Response Zaps). Otherwise, use our "Send Email Survey" or "Send SMS Survey" Actions to dispatch a survey. Adding responses requires a person ID and score at minimum.Action
- Remove Person From Email AutopilotRemoves a person from the Email platform Autopilot list and cancels all related scheduled surveys. Does not affect any historical responses.Action
- Remove Person From SMS AutopilotRemoves a person from the SMS platform Autopilot list and cancels all related scheduled surveys. Does not affect any historical responses.Action
- Delighted
Sends an Email platform survey
Scheduled
Action
- Delighted
Send SMS platform survey
Scheduled
Action
- Delighted
Add a person to your unsubscribe list.
Scheduled
Action
- Delighted
Finds a Person record in your Delighted instance. Not required if you're adding a person using the "Add Person" Action.
Scheduled
Action
- Delighted
Retrieves the current Autopilot configuration for the desired platform (Email or SMS).
Scheduled
Action
- Delighted
List all Autopilot memberships for the desired platform (Email or SMS), or list the Autopilot membership status for one specific person within the desired platform.
Scheduled
Action
- Delighted
Provides your account's metrics for a specific Project. By default, we'll return results based on your
Scheduled
Action
- Delighted
Finds a Person record in your Delighted instance. Not required if you're adding a person using the "Add Person" Action.
Scheduled
Action
- Kustomer
Triggers when a new conversation is created.
Instant
Trigger
- Kustomer
Triggers when a conversation is updated.
Instant
Trigger
- Kustomer
Triggers when a new customer is created.
Instant
Trigger
- Kustomer
Triggers when a customer is updated.
Instant
Trigger
- Kustomer
Triggers when a new message is created.
Instant
Trigger
- Kustomer
Triggers when a message is updated.
Instant
Trigger
- Kustomer
Creates a Conversation
Scheduled
Action
- Kustomer
Create a new customer in Kustomer
Scheduled
Action
- Kustomer
Creates a Note
Scheduled
Action
- Kustomer
Creates a User
Scheduled
Action
- Kustomer
Update a Conversation
Scheduled
Action
- Kustomer
Update an existing customer in Kustomer
Scheduled
Action
- Kustomer
Finds a Conversation
Scheduled
Action
- Kustomer
Finds a Customer
Scheduled
Action
- Kustomer
Finds a User
Scheduled
Action
- Kustomer
Finds a conversation
Scheduled
Action
- Kustomer
Finds a Customer
Scheduled
Action
- Kustomer
Finds a User
Scheduled
Action
How Delighted + Kustomer Integrations Work
- Step 1: Authenticate Delighted and Kustomer.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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