Constant Contact + HelpDesk
Create new Constant Contact contacts from new HelpDesk ticket messages
Boost your customer management efficiency with this streamlined workflow. When a new message arrives in a ticket on your HelpDesk, it simultaneously generates a new contact in Constant Contact. This automation eases the process of managing and updating your contact lists, allowing you to conveniently catalog each new correspondence and stay on top of your customer relationships. Stride forward into a more organized and productive business communication system.
Boost your customer management efficiency with this streamlined workflow. When a new message arrives in a ticket on your HelpDesk, it simultaneously generates a new contact in Constant Contact. This automation eases the process of managing and updating your contact lists, allowing you to conveniently catalog each new correspondence and stay on top of your customer relationships. Stride forward into a more organized and productive business communication system.
- When this happens...New Message in a Ticket
Triggers when there's a new message in a ticket.
- automatically do this!Create Contact
Triggers when a new contact is added to your account.
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New Ticket
Triggers when a new support ticket is created.
Try ItTicket Followers Changed
Triggers when followers change in a ticket.
Try ItTicket Priority Changed
Triggers when ticket changes priority.
Try ItTicket Tags Changed
Triggers when tags are changed in a ticket.
Try It
Ticket Assignment Changed
Triggers when ticket changes assignment.
Try ItNew Message in a Ticket
Triggers when there's a new message in a ticket.
Try ItTicket Status Changed
Triggers when ticket changes status.
Try ItRequester emailRequired
Requester name
Ticket subjectRequired
Message textRequired
Requester author
Ticket priority
Assigned team
Private message
Tags
People in the loop
Ticket followers (agents)
Upload transaction ID
