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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Message in Conversation
Triggers when a new message is sent in a conversation by a visitor or an agent.
Try It - New Finished Conversation
Triggers when a conversation ends.
Try It - Phone NumberRequired
- Opt in or OutRequired
- New Conversation
Triggers when a new conversation is started by a visitor or an agent.
Try It - Receive Incoming Messages
Triggers when any one of New message, New media message, Interactive quick reply, Template quick reply, Opt-in, or Opt-out is received in your WhatsApp Business Account. Provide your WhatsApp Account credentials and then select the event to link this trigger to.
Try It - Phone NumberRequired
- Template TypeRequired
- TemplateRequired