Connect ChatBot and Twilio to power AI-driven automation
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Launch your first automated workflow
Start with a template that brings ChatBot and Twilio together. Build enterprise-grade automation in minutes.
Our most popular template
How Zapier works
Zapier makes it easy to integrate ChatBot with Twilio - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Message" from ChatBot.
Add your action
An action happens after the trigger—such as "Call Phone" in Twilio.
You’re connected!
Zapier seamlessly connects ChatBot and Twilio, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Message
Triggers when a user sends a message that triggers the chosen interaction.
Try ItTriggerInstant - Instructions_copy
Try ItTriggerInstant- To NumberRequired
- Apply US Prefix
Try ItTriggerPolling- To NumberRequired
Try ItTriggerPolling
- New Phone Number
Triggers when you add a new phone number.
Try ItTriggerPolling - New Recording
Triggers when a new recording is available on your account.
Try ItTriggerPolling - New Transcription
Triggers when a new transcription is available on your account.
Try ItTriggerPolling - From NumberRequired
- To_numberRequired
- MessageRequired
- Voice
- Language
- Send Digits
ActionWrite
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Practical ways you can use ChatBot and Twilio
Receive SMS notifications for chatbot inquiries
When a user sends a message through your ChatBot that triggers a specific interaction, Zapier will automatically send an SMS alert via Twilio to your marketing team. This ensures that critical messages from customers or prospects are immediately flagged for action, reducing response time and helping to capture leads effectively.
Marketing & Marketing OpsSend chatbot updates as SMS notifications
When a ChatBot interaction is triggered, Zapier can send an SMS through Twilio to notify project managers promptly. This workflow helps to keep key stakeholders informed about project updates or issues in real time, ensuring better collaboration and faster decision-making.
Project Management
