Chargebee + Zendesk
Create Zendesk tickets when Chargebee subscriptions are paused
Stay on top of your customer service needs with this handy workflow. Whenever a subscription is paused in Chargebee, it will generate a new ticket in Zendesk. This automatic response ensures your support team never misses a query, keeping your customer satisfaction rates high. Consistently follow up on paused subscriptions quickly and efficiently, enhancing your business operations.
Stay on top of your customer service needs with this handy workflow. Whenever a subscription is paused in Chargebee, it will generate a new ticket in Zendesk. This automatic response ensures your support team never misses a query, keeping your customer satisfaction rates high. Consistently follow up on paused subscriptions quickly and efficiently, enhancing your business operations.
- When this happens...Subscription Pause
Triggers when a subscription is paused.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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Card Expiration
Triggers when a credit card expires.
Try ItNew Customer
Triggers when a customer is created.
Try ItPayment Failure
Triggers when a payment fails.
Try ItPayment Method Updates
Triggers when a payment method is updated.
Try It
Customer Details Updates
Triggers when customer details such as first name, last name, email, billing address, etc., are updated.
Try ItNew Invoice
Triggers when a new invoice is generated(with line item support).
Try ItNew Payment Method
Triggers when a payment method is added.
Try ItNew Payment
Triggers when a payment is collected successfully.
Try It
