Chargebee + Zendesk
Create Zendesk tickets for new Chargebee payment failures
Stay on top of your business transactions with this workflow. When a payment failure is detected in Chargebee, it instantly generates a new ticket in Zendesk. This reduces response times and ensures immediate action to secure customer satisfaction. Enhance your customer service and maintain efficient financial tracking with this automatic setup.
Stay on top of your business transactions with this workflow. When a payment failure is detected in Chargebee, it instantly generates a new ticket in Zendesk. This reduces response times and ensures immediate action to secure customer satisfaction. Enhance your customer service and maintain efficient financial tracking with this automatic setup.
- When this happens...Payment Failure
Triggers when a payment fails.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
- Free forever for core features
- 14 day trial for premium features & apps
Card Expiration
Triggers when a credit card expires.
Try ItNew Customer
Triggers when a customer is created.
Try ItPayment Failure
Triggers when a payment fails.
Try ItPayment Method Updates
Triggers when a payment method is updated.
Try It
Customer Details Updates
Triggers when customer details such as first name, last name, email, billing address, etc., are updated.
Try ItNew Invoice
Triggers when a new invoice is generated(with line item support).
Try ItNew Payment Method
Triggers when a payment method is added.
Try ItNew Payment
Triggers when a payment is collected successfully.
Try It
