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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Card Expiration" from Chargebee.

Add your action

An action happens after the trigger—such as "Accept Tier Account Request" in CloudBlue Connect.

You’re connected!

Zapier seamlessly connects Chargebee and CloudBlue Connect, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Card Expiration
Triggers when a credit card expires.
Trigger
Instant
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New Customer
Triggers when a customer is created.
Trigger
Instant
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Payment Failure
Triggers when a payment fails.
Trigger
Instant
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Payment Method Updates
Triggers when a payment method is updated.
Trigger
Instant
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Subscription Activation
Triggers when a subscription is changed from Trial to Active state.
Trigger
Instant
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Subscription Cancellation
Triggers when a subscription is cancelled.
Trigger
Instant
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New Subscription
Triggers when a subscription is created.
Trigger
Instant
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Subscription Reactivation
Triggers when a subscription is moved from Cancelled state to Active/In Trial/Non Renewing/Future state.
Trigger
Instant
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Change Next Billing Date
Updates next billing date of a subscription.
Action
Write
Create Subscription
Creates a new subscription. If you are on Catalog 1.0 of Chargebee, this action allows you to create a subscription and a customer in a single step. If you are on Catalog 2.0 of Chargebee, this action allows you to create a subscription for an existing customer
Action
Write
Record Offline Payment for an Invoice
Records an offline payment for unpaid invoices.
Action
Write
Update Customer
Updates customer details in Chargebee.
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Subscription Id
  Required
Action
Search
- Customer Id
  Required
- When a customer has multiple subscriptions
  Required
Action
Search
- Additional filters
- Amount of records per batch query
- Process requests in batch
Trigger
Polling
Try It
- Case id
  Required
- Additional filters
- Amount of records per batch query
Trigger
Polling
Try It
- Product ID
  Required
- Object class
  Required
- Name for newly created Connect Webhook
  Required
- Description
  Required
Trigger
Instant
Try It
- Request Status
- Additional filters
- Amount of records per batch query
- Process requests in batch
Trigger
Polling
Try It
- Request Status
- Additional filters
- Amount of records per batch query
- Process requests in batch
Trigger
Polling
Try It
- Additional filters
Trigger
Polling
Try It
- Additional filters
Trigger
Polling
Try It
- Request ID
  Required
Action
Write
- Request ID
  Required
- Template ID
  Required
Action
Write
- Case ID
  Required
- Feedback of the resolution
- Rating of the resolution of the case
Action
Write
- Hub ID
  Required
- Asset External ID
  Required
- Asset External UID
- Tiers involved in the request
  Required
- Tier 1 External ID
  Required
- Tier 1 External UID
- Tier 1 Account Name
  Required
- Tier 1 Address Line 1
  Required
- Tier 1 Address Line 2
- Tier 1 Postal Code
  Required
- Tier 1 City
  Required
- Tier 1 State or Province
  Required
- Tier 1 Country
  Required
- Tier 1 Contact First Name
  Required
- Tier 1 Contact Last Name
  Required
- Tier 1 Email
  Required
- Tier 1 Phone Number
  Required
- Customer External ID
  Required
- Customer External UID
- Customer Account Name
  Required
- Customer Address Line 1
  Required
- Customer Address Line 2
- Customer Postal Code
  Required
- Customer City
  Required
- Customer State or Province
  Required
- Customer Country
  Required
- Customer Contact First Name
  Required
- Customer Contact Last Name
  Required
- Customer Email
  Required
- Customer Phone Number
  Required
- Items
  Required
- Parameters
Action
Write
- Asset ID
  Required
- Items
  Required
- External Attributes
Action
Write
- Hub ID
  Required
- Asset External ID
  Required
- Asset External UID
- Tiers involved in the request
  Required
- Tier 1 External ID
  Required
- Tier 1 External UID
- Tier 1 Account Name
  Required
- Tier 1 Address Line 1
  Required
- Tier 1 Address Line 2
- Tier 1 Postal Code
  Required
- Tier 1 City
  Required
- Tier 1 State or Province
  Required
- Tier 1 Country
  Required
- Tier 1 Contact First Name
  Required
- Tier 1 Contact Last Name
  Required
- Tier 1 Email
  Required
- Tier 1 Phone Number
  Required
- Customer External ID
  Required
- Customer External UID
- Customer Account Name
  Required
- Customer Address Line 1
  Required
- Customer Address Line 2
- Customer Postal Code
  Required
- Customer City
  Required
- Customer State or Province
  Required
- Customer Country
  Required
- Customer Contact First Name
  Required
- Customer Contact Last Name
  Required
- Customer Email
  Required
- Customer Phone Number
  Required
- Items
  Required
- Parameters
Action
Write
- Hub ID
  Required
- Asset External ID
  Required
- Asset External UID
- Tiers involved in the request
  Required
- Tier 1 External ID
  Required
- Tier 1 External UID
- Tier 1 Account Name
  Required
- Tier 1 Address Line 1
  Required
- Tier 1 Address Line 2
- Tier 1 Postal Code
  Required
- Tier 1 City
  Required
- Tier 1 State or Province
  Required
- Tier 1 Country
  Required
- Tier 1 Contact First Name
  Required
- Tier 1 Contact Last Name
  Required
- Tier 1 Email
  Required
- Tier 1 Phone Number
  Required
- Customer External ID
  Required
- Customer External UID
- Customer Account Name
  Required
- Customer Address Line 1
  Required
- Customer Address Line 2
- Customer Postal Code
  Required
- Customer City
  Required
- Customer State or Province
  Required
- Customer Country
  Required
- Customer Contact First Name
  Required
- Customer Contact Last Name
  Required
- Customer Email
  Required
- Customer Phone Number
  Required
- Item ID
  Required
- Quantity
  Required
Action
Write
- Asset ID
  Required
- Parameter ID
- Value
Action
Write
- Asset Lookup Field
  Required
- Asset Lookup Value
  Required
- Period From
  Required
- Period To
  Required
- Period Delta
  Required
- Period UOM
  Required
- Item ID
  Required
- Attributes
Action
Write
- Case ID
  Required
- Text of the comment
Action
Write
- Account ID
  Required
- Account External ID
  Required
- Account External UID
- Account Account Name
  Required
- Account Address Line 1
  Required
- Account Address Line 2
- Account Postal Code
  Required
- Account City
  Required
- Account State or Province
  Required
- Account Country
  Required
- Account Contact First Name
  Required
- Account Contact Last Name
  Required
- Account Email
  Required
- Account Phone Number
  Required
Action
Write
- Tier Configuration ID
  Required
- Parameter ID
  Required
- Value
  Required
Action
Write
- Request ID
  Required
- Parameters
  Required
Action
Write
- Request ID
  Required
- Parameters
  Required
- Notes
Action
Write
- Request ID
  Required
- Reason
  Required
Action
Write
- Request ID
  Required
- Note
- Template ID
- Parameters
  Required
Action
Write
- Request ID
  Required
- Note
- Template ID
- Parameters
  Required
Action
Write
- Case ID
  Required
- Pending message
Action
Write
- Case ID
  Required
- Resolve message
Action
Write
- Request ID
  Required
- Planned Date
Action
Write
- Additional filters
Action
Search
- Case Status
  Required
- Additional filters
Action
Search
- Additional filters
Action
Search
- Additional filters
Action
Search
- Additional filters
Action
Search
- Request Status
- Additional filters
Action
Search

Customer Details Updates
Triggers when customer details such as first name, last name, email, billing address, etc., are updated.
Trigger
Instant
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New Invoice
Triggers when a new invoice is generated(with line item support).
Trigger
Instant
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New Payment Method
Triggers when a payment method is added.
Trigger
Instant
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New Payment
Triggers when a payment is collected successfully.
Trigger
Instant
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Subscription Cancellation Scheduled
Triggers when a subscription is scheduled for cancellation.
Trigger
Instant
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Subscription Details Updates
Triggers when subscription details such as custom fields, billing information, recurring items etc., are modified.
Trigger
Instant
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Subscription Pause
Triggers when a subscription is paused.
Trigger
Instant
Try It
Subscription Resumption
Triggers when a paused subscription is resumed.
Trigger
Instant
Try It
Create Customer
Creates a new customer in Chargebee.
Action
Write
Pause Subscription
Pauses a subscription in Chargebee.
Action
Write
Resume Subscription
Resumes a paused subscription in Chargebee.
Action
Write
Update Subscription
Updates a subscription in Chargebee.
Action
Write
- Customer Id
- Email
- Company
Action
Search
- Subscription Id
  Required
- When a subscription has multiple invoices
  Required
Action
Search
- Id of the request or listing to retrieve messages for
  Required
Trigger
Polling
Try It
- Case Status
  Required
- Additional filters
- Amount of records per batch query
Trigger
Polling
Try It
- Additional filters
- Amount of records per batch query
- Process requests in batch
Trigger
Polling
Try It
- Additional filters
- Amount of records per batch query
- Process requests in batch
Trigger
Polling
Try It
- Additional filters
- Amount of records per batch query
- Process requests in batch
Trigger
Polling
Try It
- Additional filters
Trigger
Polling
Try It
- Request Status
- Additional filters
Trigger
Polling
Try It
- Request Status
- Additional filters
Trigger
Polling
Try It
- Request ID
  Required
- Template ID
  Required
Action
Write
- Request ID
  Required
- Action
  Required
Action
Write
- Request ID
  Required
Action
Write
- Asset ID
  Required
- Parameter ID
- Value
Action
Write
- Asset ID
  Required
- Item ID
  Required
- Quantity
  Required
- Parameter ID
- Value
Action
Write
- Hub ID
  Required
- Asset External ID
  Required
- Asset External UID
- Tiers involved in the request
  Required
- Tier 1 External ID
  Required
- Tier 1 External UID
- Tier 1 Account Name
  Required
- Tier 1 Address Line 1
  Required
- Tier 1 Address Line 2
- Tier 1 Postal Code
  Required
- Tier 1 City
  Required
- Tier 1 State or Province
  Required
- Tier 1 Country
  Required
- Tier 1 Contact First Name
  Required
- Tier 1 Contact Last Name
  Required
- Tier 1 Email
  Required
- Tier 1 Phone Number
  Required
- Customer External ID
  Required
- Customer External UID
- Customer Account Name
  Required
- Customer Address Line 1
  Required
- Customer Address Line 2
- Customer Postal Code
  Required
- Customer City
  Required
- Customer State or Province
  Required
- Customer Country
  Required
- Customer Contact First Name
  Required
- Customer Contact Last Name
  Required
- Customer Email
  Required
- Customer Phone Number
  Required
- Item ID
  Required
- Quantity
  Required
- Parameters
Action
Write
- Asset ID
  Required
- Parameter ID
- Value
Action
Write
- Asset Lookup Field
  Required
- Asset Lookup Value
  Required
- Period From
  Required
- Period To
  Required
- Period Delta
  Required
- Period UOM
  Required
- Items
  Required
- Attributes
Action
Write
- Product ID
  Required
- Subject
  Required
- Description of the case
- Priority of the case
  Required
- Type of the case
  Required
- Receiver account ID
  Required
- Recipient ID
  Required
Action
Write
- Object ID
  Required
- Message
  Required
Action
Write
- Tier Configuration ID
  Required
- Parameters
  Required
Action
Write
- Request ID
  Required
- Reason
  Required
Action
Write
- Request ID
  Required
- Parameter ID
  Required
- Value
  Required
Action
Write
- Request ID
  Required
- Parameter ID
  Required
- Value
  Required
- Notes
Action
Write
- Case ID
  Required
- Inquire message
Action
Write
- Request ID
  Required
- Note
- Template ID
- Parameter ID
  Required
- Error Text
  Required
Action
Write
- Request ID
  Required
- Notes
- Parameter ID
  Required
- Error Text
  Required
Action
Write
- Request ID
  Required
- Reason
  Required
Action
Write
- Request ID
  Required
- Reason
  Required
Action
Write
- Caset ID
  Required
- Product ID
  Required
- Subject
- Description of the case
- Issuer Account
- Issuer Actor
- Recipient ID
- Receiver Account
- Receiver Actor
- Recipient ID
  Required
Action
Write
- Additional filters
Action
Search
- Case id
  Required
- Additional filters
Action
Search
- Additional filters
Action
Search
- Request Status
- Additional filters
Action
Search
- Additional filters
Action
Search

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Connect Chargebee and CloudBlue Connect to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Chargebee on the Zapier blog

Make work flow with AI

Level up your Chargebee to CloudBlue Connect integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Chargebee

Chargebee is a subscription management and recurring billing solution used by businesses to customize subscription billing workflows.

Learn moreLearn moreHelpHelp

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About CloudBlue Connect

CloudBlue Connect is a supply automation platform that manages your products and services, contracts, ordering and fulfillment, usage and subscriptions.

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eCommerce

Connect Chargebee and CloudBlue Connect to power AI-driven automation

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Connect Chargebee and CloudBlue Connect to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Learn how to automate Chargebee on the Zapier blog

4 ways to automate Chargebee with Zapier

Make work flow with AI

Connect Chargebee to CloudBlue Connect on the world's largest no-code automation platform