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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Incoming Call Completed" from Central AI.

Add your action

An action happens after the trigger—such as "API Request (Beta)" in Grain.

You’re connected!

Zapier seamlessly connects Central AI and Grain, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Workspace
  Required
Trigger
Instant
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- Workspace
Trigger
Instant
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- Workspace
Trigger
Instant
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- Workspace
  Required
- Sequence
  Required
Action
Write
- Workspace
  Required
Action
Write

- Filters
  Required
Trigger
Instant
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- Filters
  Required
Trigger
Instant
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- Filters
  Required
Trigger
Instant
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- Filters
  Required
Trigger
Instant
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- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

- Workspace
Trigger
Instant
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- Workspace
Trigger
Instant
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- Workspace
  Required
Action
Write
- Workspace
- Phone Number
  Required
- Message
  Required
Action
Write
- Filters
  Required
Trigger
Instant
Try It
- Filters
  Required
Trigger
Instant
Try It
- Filters
  Required
Trigger
Instant
Try It
- Filters
  Required
Trigger
Instant
Try It
- Filters
  Required
Trigger
Instant
Try It
- Recording ID
  Required
- Transcript Format
- Intelligence Notes Format
- Notes to include separated with commas. Example: "key points,summary". Leave blank to include all notes.
Action
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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Central AI and Grain to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Grain on the Zapier blog

Make work flow with AI

Level up your Central AI to Grain integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Central AI

Central AI is a company offering phone reception, live chat, CRM, and sales/executive assistants to automate customer communication and streamline operations

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About Grain

Grain joins your calls to take notes, document the next steps, and file automated meeting notes in platforms like Slack, HubSpot, and more.

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