Canny Help & Support

What Canny Triggers and Actions are Supported

Supported Triggers#

  • New Vote - Triggers when a new vote is created.
  • New Comment - Triggers when a new comment is created.
  • Post Status Change - Triggers when a post's status is changed.
  • New Post - Triggers when a new post is created.

Supported Searches#

  • Find Post - Finds an existing post.

Supported Actions#

  • Change Post Status - Changes a post's status.

How to Get Started with Canny on Zapier

When you start creating a Canny Zap, you will be asked to connect your Canny account.

Click to connect Canny

Next, you'll be asked to enter your Canny API key.

Canny API Key

To locate your API Key in your Canny account, please follow these steps:

  1. Log into your Canny account
  2. Hover over your profile in the top right and click on "Settings"
  3. On the left side, select "API & Webhooks"
  4. Copy your API key

Canny API Key in account

Paste your key back into your Zapier account and then “Continue”.

If all steps were successful your Canny account will now be successfully connected.

Canny connection successful

Common Problems with Canny on Zapier

We don't have any common problems documented yet, but feel free to contact us so we can help you personally!

Need More Help? - Our support team is happy to help -- send us a message

Canny is a user feedback tool that lets you keep track of all of your user feedback in one organized place.

Getting Started with Zapier

Need more help? Try the Zapier Help Center