Connect Callingly and InvGate Service Desk to power AI-driven automation

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Choose a Trigger

Choose an Action

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Zapier makes it easy to integrate Callingly with InvGate Service Desk - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Lead Created" from Callingly.

Add your action

An action happens after the trigger—such as "Create Request" in InvGate Service Desk.

You’re connected!

Zapier seamlessly connects Callingly and InvGate Service Desk, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Lead Created
Triggers when a new lead is created.
Trigger
Instant
Try It
- Call Status
- Lead Status
- Team
- Number
Trigger
Instant
Try It
- Team
  Required
- First Name
- Last Name
- Phone Number
  Required
- Scheduled Time
  Required
- Email
- Company
- Category
- Source
- Lead Owner
- CRM ID
Action
Write
- Phone Number
  Required
Action
Search
- Automated Action
  Required
Trigger
Polling
Try It

- Request
  Required
Trigger
Polling
Try It
- Request where you want to comment
  Required
- Comment
  Required
- Author of this comment
  Required
- Is_solution
- Customer_visible
Action
Write

- Request identifier
  Required
Action
Search
- Email`
  Required
Action
Search
- Request identifier
  Required
- Title
  Required
- Description
  Required
- Category
  Required
- Creator
  Required
- Type
  Required
- Customer
  Required
- Priority
  Required
Action
Search or write
- User identifier
  Required
- Username
  Required
- First Name
  Required
- Last Name
  Required
- Email
  Required
Action
Search or write

- Updated Field
- Team
- Filter
Trigger
Instant
Try It
- Team
  Required
- First Name
- Last Name
- Phone Number
  Required
- Email
- Company
- Category
- Source
- Lead Owner
- CRM ID
- Comments
Action
Write
- Phone Number
  Required
- Team
- Status
- Result
- Tags
- Stage
- Lead Owner
- Stop Calls
- Resume Calls
Action
Write
New Automated Action
Triggers when a new Automated Action is defined.
Trigger
Polling
Try It
New Request
Triggers when a new request is created.
Trigger
Polling
Try It
- Title
  Required
- Description
  Required
- Category
  Required
- Creator
  Required
- Type
  Required
- Customer
  Required
- Priority
  Required
Action
Write
- Username
  Required
- First Name
  Required
- Last Name
  Required
- Email
  Required
Action
Write
- Request
  Required
Action
Search
- User identifier
  Required
Action
Search
- Request where you want to comment
  Required
- Comment
  Required
- Author of this comment
  Required
- Is_solution
- Customer_visible
Action
Search or write

For AI agents & developers

Use Callingly and InvGate Service Desk with AI agents and code

Beyond Zap workflows. Call Callingly and InvGate Service Desk actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose Callingly and InvGate Service Desk actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Call Lead
Create Request

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger Callingly and InvGate Service Desk actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* callingly / invgate-service-desk action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Callingly and InvGate Service Desk to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Callingly to InvGate Service Desk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Callingly

Callingly is a call automation platform that gets salespeople on the phone with incoming online leads.

Learn moreLearn moreHelpHelp

Related categories

Phone & SMS

About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.

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