BenchmarkONE + LiveChat

BenchmarkONE + LiveChat integrations

Create or update BenchmarkONE contacts when new LiveChat chats occur

Effortlessly keep your BenchmarkONE contacts up-to-date with this seamless workflow. Whenever a new chat occurs in LiveChat, a contact will be created or updated in BenchmarkONE, ensuring you have the most accurate information at your fingertips. Stay organized and improve communication with your contacts using this streamlined process.

When this happens...
New ChatTriggers when the chat is started.
TriggerInstant
automatically do this!
Create/Update ContactCreates a new contact or updates an existing contact.
ActionWrite

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More things you can do with LiveChat and BenchmarkONE

Discover other triggers and actions you can use with LiveChat and BenchmarkONE

Chat Changed
Triggers when the tag list for a particular chat was changed.
Trigger
Instant
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New Chat
Triggers when the chat is started.
Trigger
Instant
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New Visitor in Queue
Triggers when a visitor enters queue.
Trigger
Instant
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- Tag
  Required
- Email Address
  Required
- Email Type
  Required
- Contact Status
  Required
- First Name
- Last Name
Action
Write
- Update Existing Contact
  Required
- Email Address
  Required
- Email Type
  Required
- Contact Status
  Required
- First Name
- Last Name
- Title
- Company
- Temperature
- Phone Number
- Phone Number Type
- Address Street
- Address City
- Address State
- Address Zip
- Address Country
- Address Type
- Social Media URL
- Social Media Type
- Instant Message Username
- Instant Message Type
- Website URL
- Source
- Tag to Add
Action
Write

Finished Chat
Triggers when the chat is ended.
Trigger
Instant
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New Ticket
Triggers when the ticket is created.
Trigger
Instant
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- Webhook Name
  Required
Trigger
Instant
Try It
- Note Subject
  Required
- Note Body
  Required
- Contact's Email Address
  Required
- Email Type
  Required
- Contact Status
  Required
- First Name
- Last Name
- Created At
- CopyToCompany
- Update Last Contacted Date?
Action
Write

About BenchmarkONE

Keep tabs on your contacts, automatically follow up on them, and track your marketing with smart insights in BenchmarkONE's simple CRM.

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Related categories

CRM (Customer Relationship Management)

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About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

Related Zap Templates

Create and update BenchmarkONE contacts from contacts in LiveChat

Related Zap Templates

Create and update BenchmarkONE contacts from contacts in LiveChat