BenchmarkONE + Freshdesk
Create notes in BenchmarkONE for new tickets in Freshdesk
Manage your customer support operations more swiftly with this Freshdesk and BenchmarkONE integration. As soon as a new ticket pops up in Freshdesk, this automation adds a note related to that specific ticket in BenchmarkONE. It simplifies tracking conversations, making it easier to monitor customer inquiries and resolution processes, ultimately increasing customer satisfaction.
Manage your customer support operations more swiftly with this Freshdesk and BenchmarkONE integration. As soon as a new ticket pops up in Freshdesk, this automation adds a note related to that specific ticket in BenchmarkONE. It simplifies tracking conversations, making it easier to monitor customer inquiries and resolution processes, ultimately increasing customer satisfaction.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Add Note
Adds a note to contact. If contact does not exist, this action creates contact and adds the note.
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