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Connect AWS Lambda and Microsoft Dynamics 365 CRM to unlock the power of automation

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Zapier makes it easy to integrate AWS Lambda with Microsoft Dynamics 365 CRM - no code necessary. See how you can get setup in minutes.

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AWS Lambda logo
AWS Lambda
AWS Lambda logo
AWS Lambda
1. Choose trigger event
Microsoft Dynamics 365 CRM logo
Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM logo
Microsoft Dynamics 365 CRM
2. Choose action
AWS Lambda logo
1. Select the event
Setup
Test
AWS Lambda logo
AWS Lambda
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Function" from AWS Lambda.

Add your action

An action happens after the trigger—such as "Create Account" in Microsoft Dynamics 365 CRM.

You’re connected!

Zapier seamlessly connects AWS Lambda and Microsoft Dynamics 365 CRM, automating your workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your AWS Lambda to Microsoft Dynamics 365 CRM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about AWS Lambda + Microsoft Dynamics 365 CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with AWS Lambda and Microsoft Dynamics 365 CRM

How can AWS Lambda be triggered from Microsoft Dynamics 365 CRM?

AWS Lambda can be triggered from Microsoft Dynamics 365 CRM using several approaches. One method is to utilize webhooks in Dynamics 365, which can send data to an API Gateway. The API Gateway then triggers our Lambda function with the necessary data payload.

What actions can be performed in Dynamics 365 CRM using AWS Lambda?

AWS Lambda can perform various actions like updating records, creating new entries, or processing data within Dynamics 365 CRM by interacting with its Web API. These actions are executed by writing custom code in the Lambda function that authenticates and interacts with the CRM's endpoints.

Is it possible to process real-time data from Dynamics 365 CRM with AWS Lambda?

Yes, real-time data processing is possible. By setting up event triggers or using webhooks in Dynamics 365 CRM, you can send instantaneous updates or changes directly to an AWS Lambda function for processing as events occur.

What kind of authentication is required for integrating AWS Lambda with Dynamics 365 CRM?

Typically, OAuth2.0 is used for authentication when integrating AWS Lambda with Dynamics 365 CRM. We need to register an application within Azure Active Directory and use the obtained client ID and secret to authenticate our calls from within the Lambda function.

Can AWS Lambda write back data to Microsoft Dynamics 365 CRM after processing?

Yes, after processing the incoming data or event in a AWS Lambda function, it can write back results or status updates directly into Microsoft Dynamics 365 CRM through its Web API endpoints.

How do we handle errors during the integration of AWS Lambda and Dynamics 365?

Error handling between AWS Lambda and Dynamics 365 involves implementing proper try-catch blocks within your Lambda code and logging meaningful error messages. Monitoring tools like CloudWatch Logs also help track any errors occurring during execution.

What are some common use cases for integrating AWS Lambda with Microsoft Dynamics 365 CRM?

Common use cases include automating sales processes by triggering workflows based on specific field changes, integrating third-party services where events start from or end at the CRM system, or transforming data before it's entered into other systems via APIs.

Connect AWS Lambda and Microsoft Dynamics 365 CRM to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Region
    Trigger
    Polling
    Try It
    • Region
    • Function
      Required
    • Arguments
      Required
    Action
    Write
  • Microsoft Dynamics 365 CRM triggers, actions, and search
    New Account

    Triggers when a new account is created.

    Trigger
    Polling
    Try It
    • Region
    • Function
      Required
    • Arguments
      Required
    Action
    Write
    • Region
    • Arguments
      Required
    • Code
      Required
    Action
    Write

Learn how to automate Microsoft Dynamics 365 CRM on the Zapier blog

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About AWS Lambda
AWS Lambda is a compute service that runs your code in response to events and automatically manages the compute resources for you, making it easy to build applications that respond quickly to new information.
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About Microsoft Dynamics 365 CRM
Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
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