• awork logoawork logo
  • Freshdesk logoFreshdesk logo

awork + Freshdesk Integrations

How to connect awork + Freshdesk

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  • awork triggers, actions, and search
    New Task
    Triggers when a new task is created. The trigger only fires for tasks with a project assigned, not for private tasks.
    Trigger
    Instant
  • awork triggers, actions, and search
    New Time Entry
    Triggers when a new time entry is created.
    Trigger
    Instant
  • awork triggers, actions, and search
    Updated Time Entry
    Triggers when a time entry is updated.
    Trigger
    Instant
  • awork triggers, actions, and search
    Create Client
    Creates a new client.
    Action
    Write
  • awork triggers, actions, and search
    Create Project
    Creates a new project.
    Action
    Write
  • awork triggers, actions, and search
    Create Project Task
    Creates a new project task.
    Action
    Write
  • awork triggers, actions, and search
    Search Projects
    Finds a project by name
    Action
    Search
  • awork triggers, actions, and search
    Search Users by Email
    Finds a user by email
    Action
    Search
  • Freshdesk

    Triggers when there is a new ticket is created in Freshdesk.

    Instant

    Trigger

  • Freshdesk

    Triggers when a new customer is created.

    Instant

    Trigger

  • Freshdesk

    Triggers when a Note is added to a Ticket.

    Instant

    Trigger

  • Freshdesk

    Triggers when a Ticket is updated.

    Instant

    Trigger

  • Freshdesk

    Triggers when a user is updated.

    Instant

    Trigger

  • Freshdesk

    Add Private or Public notes to a Freshdesk Support Ticket.

    Scheduled

    Action

  • Freshdesk

    Allows you to create a Company entry in Freshdesk.

    Scheduled

    Action

  • Freshdesk

    Creates a Forum under a Category.

    Scheduled

    Action

  • Freshdesk

    Creates a Forum Category.

    Scheduled

    Action

  • Freshdesk

    Create a new Forum Topic on Freshdesk Forums.

    Scheduled

    Action

  • Freshdesk

    Create a ticket in Freshdesk for your domain.

    Scheduled

    Action

  • Freshdesk

    Allows you to create a User/Customer in Freshdesk for your support domain.

    Scheduled

    Action

  • Freshdesk

    Finds an existing customer or a potential customer that has raised a ticket.

    Scheduled

    Action

  • Freshdesk

    Find a ticket by ID.

    Scheduled

    Action

How awork + Freshdesk Integrations Work

  1. Step 1: Authenticate awork and Freshdesk.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.

Freshdesk Tutorials

awork logo
awork logo

About awork

Intelligent projects, tasks and time tracking for your project business.

Related categories

freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

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