Autotask + PagerDuty
Add new Autotask tickets to trigger events in PagerDuty
Keep your support process streamlined with this reliable workflow. Once a new ticket appears in Autotask, it instantly prompts a corresponding event in PagerDuty. This fast response ensures that your customer queries get attended to promptly, enhancing your overall customer service quality.
Keep your support process streamlined with this reliable workflow. Once a new ticket appears in Autotask, it instantly prompts a corresponding event in PagerDuty. This fast response ensures that your customer queries get attended to promptly, enhancing your overall customer service quality.
- When this happens...New Ticket
Triggers when a new ticket is found.
- automatically do this!Add Trigger Event
Trigger an incident in PagerDuty with this Incident Key.
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About Autotask
Autotask provides an IT business management solution that combines service desk, CRM, projects, time and expense, billing and more.
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CRM (Customer Relationship Management)About PagerDuty
In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.
