Autopilot Journeys + Zendesk Integrations

How to connect Autopilot Journeys + Zendesk

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Supported triggers and actions

What does this mean?

Contact Added
Triggers when a contact is newly added.
Trigger
Instant
Contact Added to List
Triggers when a contact is newly added to list.
Trigger
Instant
Contact Removed From List
Triggers when a contact is removed from a list.
Trigger
Instant
Contact Unsubscribes
Triggers when a contact unsubscribes from Autopilot.
Trigger
Instant
Add Contact to List
Adds a new contact and adds them to a list.
Action
Write
Add Contact
Adds a new contact.
Action
Write
Delete Contact
Deletes an existing contact.
Action
Write
Unsubscribe Contact
Unsubscribes contact from all emails.
Action
Write
Zendesk
Triggers when a new group is created.
Scheduled
Trigger
Zendesk
Triggers when a new organization is added to Zendesk.
Scheduled
Trigger
Zendesk
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
Scheduled
Trigger
Zendesk
Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.
Scheduled
Trigger
Zendesk
Triggers when a new ticket is added to a view.
Scheduled
Trigger
Zendesk
Triggers when a new user is created.
Scheduled
Trigger
Zendesk
Triggers when a new view is created.
Scheduled
Trigger
Zendesk
Create a new organization.
Scheduled
Action
Zendesk
Create a new ticket.
Scheduled
Action
Zendesk
Attach a file to an existing ticket.
Scheduled
Action
Zendesk
Add a comment to an existing ticket.
Scheduled
Action
Zendesk
Add one or more tags to an existing ticket.
Scheduled
Action
Zendesk
Update an existing organization.
Scheduled
Action
Zendesk
Update an existing ticket status or add comments.
Scheduled
Action
Zendesk
Update an existing user.
Scheduled
Action
Zendesk
Create a new user.
Scheduled
Action
Zendesk
Finds an existing agent.
Scheduled
Action
Zendesk
Finds an existing group.
Scheduled
Action
Zendesk
Finds an existing organization.
Scheduled
Action
Zendesk
Finds an existing ticket.
Scheduled
Action
Zendesk
Finds an existing user.
Scheduled
Action
Zendesk
Finds or creates a specific organization.
Scheduled
Action
Zendesk
Finds or creates a specific ticket.
Scheduled
Action
Zendesk
Finds or creates a specific user.
Scheduled
Action

How Autopilot Journeys + Zendesk Integrations Work

Step 1: Authenticate Autopilot Journeys and Zendesk.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect Autopilot Journeys + Zendesk

About Autopilot Journeys

Autopilot Journeys is visual marketing software for automating customer journeys, to help companies acquire and nurture leads through email, web, SMS and direct mail.