When this happens...
AskNicelyNew Response
Then do this...
SlackSend Channel Message

Keep your teammates in the loop when new survey responses are received from customers. Use this Zap to automatically send Slack messages when new AskNicely responses are created. That way, teammates can take immediate action if a customer has negative feedback or an urgent concern.

How this AskNicely-Slack integration works

  1. A new AskNicely response is created
  2. Zapier sends a message to a Slack channel

Apps involved

  • AskNicely
  • Slack

Why Zapier?

Free

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Easy

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Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect AskNicely + Slack and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Response

Triggers when a customer responds with a score or comment.

Add Survey Participant

Add a new survey participant.

New Starred Message

Triggers when you star a message.

Send Direct Message

Send a direct message to a user or yourself from the Slackbot.

New Message Posted to Channel

Triggers when a new message is posted to a specific #channel you choose.

Send Channel Message

Post a new message to a specific #channel you choose.

New Public Message Posted Anywhere

Triggers when a new message is posted to any public channel.

Add Reminder

Adds a reminder for yourself or a teammate, just like the /remind slash command.

New Channel

Triggers whenever a new #channel is created.

Add Person

Add a person to AskNicely.

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Become a Zapier Integration Partner

AskNicely is a simple way to measure and improve customer happiness using the Net Promoter Score® (NPS) framework.

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.