Amazon CloudWatch + ManageEngine ServiceDesk Plus Cloud

Update ServiceDesk Plus Cloud requests with Amazon CloudWatch alarm state changes

This integration will update requests in ServiceDesk Plus Cloud for each state change in CloudWatch alarms.

This integration will update requests in ServiceDesk Plus Cloud for each state change in CloudWatch alarms.

When this happens...
Alarm State Change
Triggers when the state of an alarm changes (e.g. from "OK" to "ALARM").
TriggerScheduled
automatically do this!
Update Request
Updates an existing request.
ActionWrite

Start free with email

Start free with Google

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

Supported triggers and actions

What does this mean?

- Alarm
- RegionRequired
Trigger
Scheduled
Try It
- Region
- Alarm
Action
Write
- Region
- AlarmRequired
- State ValueRequired
- State ReasonRequired
Action
Write
- Service Desk InstanceRequired
- Title
- Requester
- Site
- Group
- Change Owner (email address)
- Change Type
- Priority
- Urgency
- Impact
- Change Risk
- Reasons of Change
- Category
- Sub Category
- Item
- Asset
Trigger
Scheduled
Try It
- Service Desk InstanceRequired
- Trigger ModuleRequired
- Execute OnRequired
- Trigger Conditions
Trigger
Instant
Try It

Create Change
Creates a new change.
Action
Write
Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
Action
Write

- Request IDRequired
Action
Search

- Region
Trigger
Scheduled
Try It
- Region
- AlarmRequired
Action
Write
- Service Desk InstanceRequired
- Name
- Product
- State
- Vendor
- Site
- Purchase Cost
- Asset Tag
- Location
Trigger
Scheduled
Try It
- Service Desk InstanceRequired
- Subject
- Requester
- Status
- Technician (email address)
- Site
- Group
- Priority
- Urgency
- Impact
- Mode
- Category
- Sub Category
- Item
- Asset
Trigger
Scheduled
Try It
- TitleRequired
- DescriptionRequired
- Priority
- Announcement Type
- Services Involved
- Email Users
- Public View
Action
Write
Create Request
Creates a new request.
Action
Write
Update Request
Updates an existing request.
Action
Write

About Amazon CloudWatch

Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.

Related categories

About ManageEngine ServiceDesk Plus Cloud

ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.

Learn more Help

Related categories

Productivity

Related Zap Templates

Create ServiceDesk Plus Cloud announcements for new CloudWatch alarms

Related Zap Templates

Create ServiceDesk Plus Cloud announcements for new CloudWatch alarms