Amazon CloudWatch + ManageEngine ServiceDesk Plus Cloud

Create ServiceDesk Plus Cloud announcements for new CloudWatch alarms

Notify technicians in ServiceDesk Plus Cloud via announcements each time a new CloudWatch alarm is added.

Notify technicians in ServiceDesk Plus Cloud via announcements each time a new CloudWatch alarm is added.

When this happens...
New Alarm
Triggers when a new alarm is added.
TriggerScheduled
automatically do this!
Create Announcement
Sends an announcement to all users.
ActionWrite

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Supported triggers and actions

What does this mean?

- Alarm
- RegionRequired
Trigger
Scheduled
Try It
- Region
- Alarm
Action
Write
- Region
- AlarmRequired
- State ValueRequired
- State ReasonRequired
Action
Write
- Service Desk InstanceRequired
- Title
- Requester
- Site
- Group
- Change Owner (email address)
- Change Type
- Priority
- Urgency
- Impact
- Change Risk
- Reasons of Change
- Category
- Sub Category
- Item
- Asset
Trigger
Scheduled
Try It
- Service Desk InstanceRequired
- Trigger ModuleRequired
- Execute OnRequired
- Trigger Conditions
Trigger
Instant
Try It

Create Change
Creates a new change.
Action
Write
Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
Action
Write

- Request IDRequired
Action
Search

- Region
Trigger
Scheduled
Try It
- Region
- AlarmRequired
Action
Write
- Service Desk InstanceRequired
- Name
- Product
- State
- Vendor
- Site
- Purchase Cost
- Asset Tag
- Location
Trigger
Scheduled
Try It
- Service Desk InstanceRequired
- Subject
- Requester
- Status
- Technician (email address)
- Site
- Group
- Priority
- Urgency
- Impact
- Mode
- Category
- Sub Category
- Item
- Asset
Trigger
Scheduled
Try It
- TitleRequired
- DescriptionRequired
- Priority
- Announcement Type
- Services Involved
- Email Users
- Public View
Action
Write
Create Request
Creates a new request.
Action
Write
Update Request
Updates an existing request.
Action
Write

About Amazon CloudWatch

Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.

Related categories

About ManageEngine ServiceDesk Plus Cloud

ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.

Learn more Help

Related categories

Productivity

Related Zap Templates

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Update ServiceDesk Plus Cloud requests with Amazon CloudWatch alarm state changes