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Amazon Alexa + Deskpro

Create Deskpro tickets when new Amazon Alexa trigger phrases are spoken

Effortlessly create Deskpro tickets with voice commands through Amazon Alexa. With this workflow, simply speak your trigger phrase to your Alexa device, and a new ticket will be generated in Deskpro without any manual input. Save time and streamline your ticketing process by letting this automation handle it for you.

Effortlessly create Deskpro tickets with voice commands through Amazon Alexa. With this workflow, simply speak your trigger phrase to your Alexa device, and a new ticket will be generated in Deskpro without any manual input. Save time and streamline your ticketing process by letting this automation handle it for you.

  1. When this happens...
    Amazon AlexaAmazon Alexa
    Trigger Phrase Spoken

    Triggers when you ask Alexa to trigger a zap with your trigger phrase. Requires the Zapier skill on an Alexa enabled device.

    TriggerInstant
  2. automatically do this!
    DeskproDeskpro
    Create Ticket

    Creates a new ticket.

    ActionWrite
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Supported triggers and actions

What does this mean?

    • Example

    • Trigger Phrase(s)Required

    • Additional Prompt Question

    Trigger
    Instant
    Try It
  • Deskpro triggers, actions, and search

    New Person

    Triggers when a new person is created.

    Trigger
    Scheduled
    Try It

    • Ticket Filter

    Trigger
    Instant
    Try It

    • IdRequired

    • Is Note

    • Format

    • MessageRequired

    Action
    Write
  • Deskpro triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
  • Deskpro triggers, actions, and search

    New Ticket Reply

    Triggers when a ticket is answered.

    Trigger
    Instant
    Try It
  • Deskpro triggers, actions, and search

    Ticket Update

    Triggers when a ticket is updated.

    Trigger
    Instant
    Try It

    • NameRequired

    • Summary

    • Labels

    • Parent organization

    • Email domains

    • Phone number

    • Street Address

    • City

    • State

    • Postal / Zip code

    • Country

    Action
    Write
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About Amazon Alexa

Amazon Alexa is used to set up your Alexa-enabled devices, listen to music, create shopping lists, get news updates, and much more.
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Related categories

  • Amazon
  • Devices
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About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.
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Related categories