• Alterdesk logoAlterdesk logo
  • Zendesk logoZendesk logo

Alterdesk + Zendesk Integrations

How to connect Alterdesk + Zendesk

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  • Alterdesk triggers, actions, and search
    New Contact Message
    Triggers when a new message is created in a conversation with a Contact.
    Trigger
    Scheduled
  • Alterdesk triggers, actions, and search
    New Coworker Message
    Triggers when a new message is created in a conversation with a Coworker.
    Trigger
    Scheduled
  • Alterdesk triggers, actions, and search
    New Groupchat Message
    Triggers when a message is posted in the groupchat.
    Trigger
    Scheduled
  • Alterdesk triggers, actions, and search
    Change Groupchat Subject
    Change the subject of a Groupchat.
    Action
    Write
  • Alterdesk triggers, actions, and search
    Create New Groupchat
    Create a new Groupchat.
    Action
    Write
  • Alterdesk triggers, actions, and search
    Post a Message to a Contact
    Post a message to a conversation with a Contact.
    Action
    Write
  • Alterdesk triggers, actions, and search
    Post a Message to a Coworker
    Post a message to a conversation with a Coworker.
    Action
    Write
  • Alterdesk triggers, actions, and search
    Post a Message in a Groupchat
    Post a new Message in a Groupchat.
    Action
    Write
  • Zendesk

    Triggers when a new group is created.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new organization is added to Zendesk.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    Scheduled

    Trigger

  • Zendesk

    Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new ticket is added to a view.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new user is created.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new view is created.

    Scheduled

    Trigger

  • Zendesk

    Create a new organization.

    Scheduled

    Action

  • Zendesk

    Create a new ticket.

    Scheduled

    Action

  • Zendesk

    Attach a file to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Add a comment to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Add one or more tags to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Update an existing organization.

    Scheduled

    Action

  • Zendesk

    Update an existing ticket status or add comments.

    Scheduled

    Action

  • Zendesk

    Update an existing user.

    Scheduled

    Action

  • Zendesk

    Create a new user.

    Scheduled

    Action

  • Zendesk

    Finds an existing agent.

    Scheduled

    Action

  • Zendesk

    Finds an existing group.

    Scheduled

    Action

  • Zendesk

    Finds an existing organization.

    Scheduled

    Action

  • Zendesk

    Finds an existing ticket.

    Scheduled

    Action

  • Zendesk

    Finds an existing user.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific organization.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific ticket.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific user.

    Scheduled

    Action

How Alterdesk + Zendesk Integrations Work

  1. Step 1: Authenticate Alterdesk and Zendesk.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
alterdesk logo
alterdesk logo

About Alterdesk

Alterdesk is a user-friendly, secure messenger for teams. Send messages and files to your co-workers and other business contacts, using any available device!

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

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