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Quickly connect Pure Chat to Alloy Navigator with a Zapier template.

Our most popular template

Create incidents in Alloy Navigator from new Pure Chat transcripts
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Pure Chat + Alloy Navigator

Create incidents in Alloy Navigator from new Pure Chat transcripts

Pure Chat + Alloy Navigator

How Zapier works

Zapier makes it easy to integrate Pure Chat with Alloy Navigator - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Finished Chat" from Pure Chat.

Add your action

An action happens after the trigger—such as "Create Incident" in Alloy Navigator.

You’re connected!

Zapier seamlessly connects Pure Chat and Alloy Navigator, automating your workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Pure Chat to Alloy Navigator integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect Pure Chat and Alloy Navigator to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

- Chat Box Name
Trigger
Instant
Try It
- Chat Box Name
Trigger
Instant
Try It
- Status
Trigger
Polling
Try It
New Incident
Triggers when an Incident is created.
Trigger
Polling
Try It
- Status
Trigger
Polling
Try It
- Change Request
Action
Search
- Email
  Required
Action
Search

- Chat Box Name
Trigger
Instant
Try It
New Change Request
Triggers when a Change Request is created.
Trigger
Polling
Try It
- Status
Trigger
Polling
Try It
- Status
Trigger
Polling
Try It
- Summary
  Required
- Description
  Required
- Requester
  Required
Action
Write
- Change Request
Action
Search
- Change Request
Action
Search

About Pure Chat

Generate more leads and drive sales with Pure Chat. Add live chat software to your website to engage visitors and customers! Get started in 3 mins today for free!

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Customer Support

About Alloy Navigator

Alloy Navigator is an IT Service Management and Asset Management solution.

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Customer Support

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