Alloy Navigator + Pure Chat
Alloy Navigator + Pure Chat
Alloy Navigator + Pure Chat integrations
Create incidents in Alloy Navigator from new Pure Chat transcripts
After your technicians finish a Pure Chat session with a user, you'll want to log the transcript of the chat as an incident ticket for further handling. This Zapier automation handles the conversion of Pure Chat transcripts to incident tickets in Alloy Navigator Enterprise. You won't need to copy and paste your chat conversations by hand.
- When this happens...Finished ChatTriggers when a live chat conversation ends.
- automatically do this!Create IncidentCreates an incident.
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More things you can do with Pure Chat and Alloy Navigator
Discover other triggers and actions you can use with Pure Chat and Alloy Navigator
- Chat Box Name
Try ItTriggerInstant- Chat Box Name
Try ItTriggerInstant- Status
Try ItTriggerPolling- New Incident
Triggers when an Incident is created.
Try ItTriggerPolling
- Chat Box Name
Try ItTriggerInstant- New Change Request
Triggers when a Change Request is created.
Try ItTriggerPolling - Status
Try ItTriggerPolling- Status
Try ItTriggerPolling
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About Pure Chat
Generate more leads and drive sales with Pure Chat. Add live chat software to your website to engage visitors and customers! Get started in 3 mins today for free!
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