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Airtable + RingCentral

Create new Airtable records for every new sms/mms received in RingCentral

When a new SMS/MMS message lands in your RingCentral app, wouldn't it be great to maintain a consolidated record effortlessly? With this workflow, each new communication in RingCentral prompts the creation of a new record in Airtable. Save time on manual data entry and keep conversations organized so you can focus more on the content of your messages. Increase the efficiency of your communication management strategy with this streamlined process.

When a new SMS/MMS message lands in your RingCentral app, wouldn't it be great to maintain a consolidated record effortlessly? With this workflow, each new communication in RingCentral prompts the creation of a new record in Airtable. Save time on manual data entry and keep conversations organized so you can focus more on the content of your messages. Increase the efficiency of your communication management strategy with this streamlined process.

  1. When this happens...
    RingCentralRingCentral
    New SMS/MMS Received

    Triggers when there is a new SMS/MMS received.

    TriggerInstant
  2. automatically do this!
    AirtableAirtable
    Create Record

    Creates a new record with auto-populating fields.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • RingCentral triggers, actions, and search

    Call Ended

    Triggers when a call has been ended.

    Trigger
    Instant
    Try It
  • RingCentral triggers, actions, and search

    New Call Recording

    Triggers when a call has been recorded.

    Trigger
    Scheduled
    Try It

    • Type

    • StatusRequired

    Trigger
    Instant
    Try It

    • NameRequired

    • Allow Join before host

    • Mute Audio

    • Turn off camera for participants

    Action
    Write
  • RingCentral triggers, actions, and search

    Missed Call

    Triggers when there is a new missed call.

    Trigger
    Instant
    Try It

    • Type

    Trigger
    Instant
    Try It
  • RingCentral triggers, actions, and search

    New Voicemail

    Triggers when there is a new incoming voicemail.

    Trigger
    Instant
    Try It

    • Phone Number FromRequired

    • Phone Number ToRequired

    • Play Prompt

    Action
    Write
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About Airtable

Organize anything with Airtable, a modern database created for everyone. Airtable is a fast and flexible way to create tables to keep track of anything, from sales leads to vacation planning to inventory management.
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About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.
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