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Airtable + Crisp

Create Airtable records for updated Crisp conversation statuses

Efficiently manage your customer communication with this workflow that connects Crisp and Airtable. When a conversation status changes in Crisp, a new record will be created in Airtable. This automation helps you keep track of customer interactions and streamlines your response process, ensuring you provide top-notch customer service.

Efficiently manage your customer communication with this workflow that connects Crisp and Airtable. When a conversation status changes in Crisp, a new record will be created in Airtable. This automation helps you keep track of customer interactions and streamlines your response process, ensuring you provide top-notch customer service.

  1. When this happens...
    CrispCrisp
    Conversation Status Change

    Triggers when a conversation is (un)resolved.

    TriggerInstant
  2. automatically do this!
    AirtableAirtable
    Create Record

    Creates a new record with auto-populating fields.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Crisp triggers, actions, and search

    Edited Contact

    Triggers when a contact is edited.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Message Incoming

    Triggers when a visitor sends a message.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    New Conversation

    Triggers when a new conversation is created.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Segments Updated

    Triggers when a segment is added or removed in a conversation.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Custom Data Updated

    Triggers when custom data is added or removed in a conversation.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Status Change

    Triggers when a conversation is (un)resolved.

    Trigger
    Instant
    Try It
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About Airtable

Organize anything with Airtable, a modern database created for everyone. Airtable is a fast and flexible way to create tables to keep track of anything, from sales leads to vacation planning to inventory management.
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  • Databases

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crisp logo

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

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