Put Crisp to work with AI and enterprise-grade automation
Automate smarter with Crisp and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.
- No-code AI automation
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- 9,000+ apps, 450+ AI tools
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Or pick an app to pair with
HubSpot
Marketing Automation
Salesforce
CRM (Customer Relationship Management)
ActiveCampaign
Marketing Automation
Mailchimp
Marketing Automation
ClickUp
Project Management
Twilio
Phone & SMS
monday.com
Project Management
Typeform
Forms & Surveys
Brevo
Email Newsletters
HubSpot
Marketing Automation
Salesforce
CRM (Customer Relationship Management)
ActiveCampaign
Marketing Automation
Mailchimp
Marketing Automation
ClickUp
Project Management
Twilio
Phone & SMS
HubSpot
Marketing Automation
Salesforce
CRM (Customer Relationship Management)
ActiveCampaign
Marketing Automation
Mailchimp
Marketing Automation
ClickUp
Project Management
Twilio
Phone & SMS
monday.com
Project Management
Typeform
Forms & Surveys
Brevo
Email Newsletters
Join millions worldwide who automate their work using Zapier
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Edited Contact
Triggers when a contact is edited.
Try ItTriggerInstant - Message Incoming
Triggers when a visitor sends a message.
Try ItTriggerInstant - New Conversation
Triggers when a new conversation is created.
Try ItTriggerInstant - Conversation Segments Updated
Triggers when a segment is added or removed in a conversation.
Try ItTriggerInstant
- Message Sent
Triggers when an operator sends a message
Try ItTriggerInstant - New Contact
Triggers when a new contact is created.
Try ItTriggerInstant - Conversation Custom Data Updated
Triggers when custom data is added or removed in a conversation.
Try ItTriggerInstant - Conversation Status Change
Triggers when a conversation is (un)resolved.
Try ItTriggerInstant
For builders
Let your AI safely access Crisp
Go beyond Zap workflows. Install Zapier in your AI to call Crisp actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
No code
Install Zapier MCPCall actions in natural language with Zapier MCP
Act in Crisp from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Code
Open the SDK docsWork in code with the Zapier SDK
Expose Crisp actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a Crisp connection @ https://zapier.com/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "crisp", owner: "me" });
await zapier.runAction({
app: 'crisp',
action: 'addConversationSegments',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.
About Crisp
Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
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